Candlewood Suites Harrisburg I-81 - Hershey Area by IHG

Reviews

• TR

  Takela Room

  1 day ago
  5.0
  House keeping did an amazing job. I wish there were ice makers on the floors. Also im used to the rooms being bigger. But I am satisfied.
• SC

  Sam SonsuControls (cellphone)

  1 day ago
  2.0
  No creamer or milk for coffee in room, front desk or store. Air conditioner temperature uncalibrated first night is rough not knowing where to set it. Just 2 towels in the suite. Carpet never shampooed if you walk barefoot, shower tub steps are black. Otherwise nicely built but these dampen Economy mediocre to sub par overall, as diamond elite quite disappointing #neglect is apparent
• YM

  Yessenia Milan

  Aug 27, 2026
  2.0
  I’ve stayed at other Candlewood Suites and unfortunately, this location did not match the standard I’ve experienced with the brand. The property is very outdated and needs maintenance. There were positives: the free washers and dryers were helpful, there’s a small store for snacks and necessities, a small gym, and an indoor pool. Staff were not rude and did try to help. One of our biggest disappointments was the advertised hot tub. It wasn’t simply unavailable, it was sealed/covered and bolted shut. If it’s no longer available for guests, it shouldn’t be advertised as an amenity. The kitchenette was another major issue. There were eating utensils but no cooking utensils, and the frying pan was extremely worn with significant rust/discoloration. The front desk gave us a pot when we asked for a replacement, which we appreciated, but asked us to put the damaged frying pan back in the room. We ultimately had to buy our own frying pan and cooking utensils just to use the kitchenette. The property also had more of a long-term extended-stay/residential atmosphere than I expected. There’s nothing necessarily wrong with that, but it may be helpful for travelers expecting a more traditional hotel experience to know. The room also showed considerable wear, including rust/corrosion, damaged finishes and significant buildup on the air vent. Customer service wasn’t rude, but it wasn't great either. The free laundry was a huge plus, but between the misleading hot tub amenity, poorly equipped kitchenette, condition of the room and inconsistent service, there was too much left to be desired. I’ve had much better experiences at other Candlewood Suites and would not stay at this location again.
• HB

  Heather Baker

  Aug 9, 2026
  1.0
  Would not stay here again. You get what you pay for I guess. Upon entering room, it smelled awful. Very musty/ like stale urine. We went to the front desk and asked about an air freshner and were handed a cleaning bottle of air freshner like everything else at the hotel that didn't work. Also found blood or fecal matter on the door to the connecting room we also had. (booked two rooms). After the first night, we were gone all day and got back very late and neither of our rooms had been cleaned or turned down. We had lots of trash and were given no new towels and had to go ask for them very late at the front desk. Upon asking at the front desk, we we had to wait a minute before the person in charge looked up or acknowledged that we were there asking for something. Also the fact that there is no ice machine, or complimentary breakfast included which we were unaware of. The pictures on the website are very deceiving from the actual quality room you get and other features at the hotel such as no hot tub in the pool area.
• TM

  Trina Marie

  Aug 2, 2026
  5.0
  The room was very nice good quality for what u pay for and I feel as tho it’s the best price around bed comfy they had a pool and also the service was excellent the people who work here are very nice and good manners very respectful when they speak to you. Bathroom could of def been better not a fan of the floors or bathtub but if u shower with a towel on the shower floor so ur feet don’t touch the shower it’s fine and towels on bathroom floor to walk made me feel really better and toilet moved but like I said great experience for the price and also daughter loved it lol first time in hotel and she just wanted to stay in the hotel lol but I def was very happy with the night time front desk person his name was mooif I apologize if I spelt it wrong but he was very helpful and nice and helped us in getting an extra night since our daughter loved so much he had us wake up 8am the day off check out to see what he could do and HE MADE IT HAPPEN our daughter lovesss her trip so much we have to give it all to him thank you so much mooif (sorry again if it’s wrong I apologize

Frequently Asked Questions About Candlewood Suites Harrisburg I-81 - Hershey Area by IHG