Candlewood Suites Harrisburg I-81 - Hershey Area by IHG

Reviews

• UG

  Uni Glitter

  2 days ago
  1.0
  NASTY AND DISGUSTING!! I arrived at the hotel a little too early. The lady at the front desk was able to accommodate me with the room and early check-in… When I got to the room, I saw that it was filthy.. Countertops were sticky, There was a bad smell in the room, The tub was disgusting and badly stained, And the mirror was gross!! I immediately left out of the room and gave the key back to the front desk and let them know that I would not be standing at room and I could wait an hour or two until they would have a clean room available… I came back almost 2 hours later and received keys to a room which was cleaner than the previous one.. The next Morning When getting ready to check out I went to wash my face and shower and saw that the towels and washcloths were badly stained, but some type of brown residue! I quickly brought it to the managers attention, which she said she would comp my room for the night. I checked out of my room over four days ago and have already received my deposit of $75 but I have not received the refund for the night stay.. I have called the hotel numerous times to speak with the manager. I guess she’s not there or they’re busy not understanding how you can provide a disgusting dirty room to someone offered them a refund and not follow up. I wouldn’t advise anyone to stay at this hotel
• JM

  James Mitchell

  May 10, 2026
  5.0
  Small kitchen with full size fridge, over, stove. Everything you need. Quiet and clean. Great place!
• SR

  Sherrie Roberts

  May 2, 2026
  3.0
  Well, it was nice because the room is huge and there’s like a full kitchen in the room with two burners a full-size refrigerator. I think it has an oven and there’s no coffee pot in the room and it smells funny. It’s not that clean. The bathroom floor is kind of yucky and they give you one towel two small hand towels yeah the other hotel give you four for one person to give you one like I have really long hair and why does everybody lie about a pool? They all say that they have a swimming pool and then you get there and there’s no pool anywhere I don’t get it no free breakfast.
• AF

  Ama F

  Apr 24, 2026
  1.0
  Very disappointing experience. This hotel has great potential and spacious rooms, but it is clearly suffering from poor management, especially when it comes to cleanliness. From the moment you walk into the lobby, the entrance area looks dirty and poorly maintained. The room had a strong musty smell, and there was a very unpleasant odor coming from the shower drain in the bathroom. Everything appeared dirty — the AC unit, the curtains, and even the towels, which had hair from previous guests. I have attached photos of what I found in my room. This level of cleanliness is completely unacceptable and not what you expect from a hotel of this reputation.
• DB

  Debbie B

  Mar 30, 2026
  3.0
  This is my 3rd stay here and likely my last for awhile. Each time there has been an issue with the room. Shared door? Conversation next door sounds like you’re in the conversation. Wall hooks almost fall out when you use them. Had a kitchenette with dirty pans and greasy dishes in the cupboard. Dropped something and moved the couch to get it. Wish I hadn’t. Dried red chunky something on the carpet and twice I had to walk into the hotel past people smoking. This last time it was definitely weed. One Dryer didn’t work, notified staff and 2 days later still no note saying it was broken. Microwave in room did not work, no replacement during an extended stay, bathroom tub had mold in the corner. Incredibly disappointing and yes the whole room smelled like smoke. Washed all the towels and bedding myself before using them. The staff is very friendly and I hope the coming renovations will fix these issues because I’d like to come back. Dog park is a big plus and the lobby is always neat and clean.

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