Holiday Inn Express & Suites Franklin - Oil City by IHG

Reviews

• LM

  Leslie McKain

  4 days ago
  3.0
  Very expensive probably due to lack of other options however rooms are nice and clean staff is friendly . Nice quiet place to stay
• RZ

  Rosa Zamora

  Jul 3, 2026
  5.0
  It was the best service ever
• AW

  Angela Wensel

  Jun 26, 2026
  2.0
  We booked this hotel through Expedia 3 weeks in advance for wedding for 2 nights. 5 minutes before our check in time, the hotel cancelled and refunded our reservation. When I called they stated that they couldn't agree on a price with Expedia and the hotel so the just cancelled the room and wanted more money for the 2 night stay. This is the only hotel in the area so I feel like they were just trying to get more money of myself and Expedia on short notice. We did NOT end up staying there for the higher price and honestly if Expedia would have worked out an agreement with them when I called I would have not felt comfortable staying there since they were so willing and easy to cancel our reservation. Thankfully, we were able to stay with relatives but I would find another hotel to stay at if you can. Your reservation might get cancelled last minute. This hotel does not care about their customers, only money. Also, the price we booked originally was not cheap and difference in price seemed insignificant for them to lose out on the entire reservation. They still had rooms available that evening when I checked on hotels.com, so not sure why our reservation was cancelled to begin with.
• MT

  Matt T

  Jun 12, 2026
  3.0
  Paid over $200/night for a room that should be $100/night. Staff was great though.
• FZ

  Frank Zupan

  May 26, 2026
  5.0
  Please consider getting the temp up on the pool at least 5 degrees. It was VERY COLD. Thanks!