SureStay by Best Western Roseburg

Reviews

• GS

  Giselle Strauch

  Aug 28, 2026
  5.0
  Room is spacious Beds comfortable Jeremy at front desk is amazing.
• GK

  Greg Updike (KATFISH)

  Aug 21, 2026
  2.0
  Remodeling at the moment building smells like urine and very hot
• AB

  Angella Bernhardt

  Aug 10, 2026
  2.0
  Disgusting room. The pull-out bed was stained and torn open, revealing all the springs and stuffing which was brown. There were no sheets for that bed. I went to the front desk and the best they could do was give me a mattress pad and extra blankets to cover the nasty part as well as a sheet set. Also, the white blanket had a huge yellow stain on it.
• KA

  K A

  Jun 20, 2026
  1.0
  This place is disgusting they will allow you to book with no prepayment need then cancled ur stay without letting you know if you don’t let them charge ur card early I keep my cards locked so no one can make unauthorized charges just as this place attempts to do under the instruction of their general manager disgusting behavior I took my hard earned money and stayed at the holiday inn which is way cleaner doesn’t have disgusting human inside and bed bug free I can tell just from looking at the lobby the sure stay surely has bed bugs!!!
• SE

  Scott Ellingson

  Jun 19, 2026
  3.0
  Yes, I know the individual rankings don't add up to the 3 star, but this is more for who frequents this level of hotel. The rooms had everything, just a bit lower level than a Hilton or Marriott proper property. It's was very economical. The reason for the 3 star overall is due to the clientele. People in the pool and hot tub area in tshirts and shorts, not bathing suits. Kids in the pool jumping on inflatable air mattresses. The coffee, eggs, waffle batter, gravy running out before breakfast ended. The box springs blocking the north stairwell to the 4th floor, which I really hope was unoccupied due to fire code. The 3rd floor room was quiet, bed was adequate, shower water was hot. No extra linens for the sofa bed, but I'm sure those come upissing quite often. The bright spot is the gentleman night clerk with red hair. He was phenomenal helping find my reservation from a 3rd party vendor that reversed my name, to providing the extra linens for the hide a bed, and provided great service to any and all that came through the door. He is truly an asset to the site and management needs to do all they can before someone steals him from them.