Best Western Portland West Beaverton

Reviews

• CG

  Candy Girl

  Jun 30, 2026
  2.0
  I stayed here 2 nights the 1st night I paid $289,$100 for deposit and $189 for the room then when I extended my stay another night the next morning I was charged $94 and for some reason they refunded me the $94 instead of the $100 I paid on deposit I mean it's only $6 dollar difference but still why not the $100 I paid ?
• VV

  Vidhya

  Jun 28, 2026
  4.0
  Room was very spacious and maintained well. Good breakfast (one of the days they ran out of milk). Nice friendly staff and conveniently situated. Lots of parking and free wifi.
• CT

  Candace Trunnell

  Jun 25, 2026
  1.0
  Still haven't received the deposit I had to pay on the room back and it's been almost 2 weeks so can't blame my bank front desk just keeps saying the hold was released when it wasn't and left voicemails for the manager of the hotel and she still hasn't returned my call. I can dispute the charge from my bank if I have to.
• KE

  Kj Eubanks

  Jun 7, 2026
  3.0
  IMPORTANT: They say there is no elevator, but you don't NEED one because of the layout of the 3-story building, But that isn't the whole story. Getting from the parking lot to the top level requires climbing a STEEP driveway. Which is an even bigger challenge if you have luggage. Also note: There is a strip club pretty much next door.
• JT

  Jessica Taylor

  Jun 4, 2026
  1.0
  I stayed there for about a week for an event and found bed bugs in the room I was staying in on day 2. I understand that these things aren't always available, so I can understand. Front desk moved me to another room. What I am really frusturated about is the management response to my stolen item. The day after moving rooms, my Airpods went missing. I have tracking on them, and their location was pinpointed to the housekeeping building. I assumed they had a lost and found and talked to the night worker. He said there was nothing he could do but would tell his manager and take my name and number down so they could contact me. I wrote down my name, number, and email. I left the hotel at 5am and got back at 11pm the rest of my stay because of the event I was there for, so I never got to talk to the manager in person. I talked to the same night desk worker every single night when I got back to the hotel. He continued to tell me he hadn't heard anything but would remind his manager. After the second night of my Airpods being missing, I asked him to have his manager contact me regardless if they found the Airpods or not. I never heard anything. I don't know if the manager just never got my message or if they did and chose not to reach out as I requested. The second to last day of my stay, I saw my Airpods location change to a nearby apartment complex. I tried to step out of my meeting and call the manager during the day, but I was told they were not available. I left a message and never heard anything back. I filed a police report for documentation and waited for any sort of contact whatsoever and have not heard anything. I don't know what else to do but mourn my $200 earbuds. I genuinely tried to see the best in the establishment. I defended the hotel to my coworkers... but by the end of my stay I could not find any redeeming qualities. I understand that management cannot personally monitor every employee and guest or prevent every incident. However, they can respond to concerns, investigate reported issues, and communicate. In my case, none of those things happened. Just because the room doesn't come with a safe doesn't mean my stuff is fair game. There has to be better supervision or training in place, or at least any form of response from management. I will not be staying at a Best Western again.