OF
Olivia Francis
Jun 10, 2026
My husband is a best western member and we have actually stayed at this location multiple times. Breakfast is great, housekeeping is great, location is great. The ONLY problem We have had the last 3 times we have stayed in the last 9 months, is the problem that detours us from returning. The staff is great, and helpful, with the exception of Lori at the front desk. We have had it with the amount that she vocalizes about hating her job, her co-workers, her hiring management, ect. She speaks very loudly about "running the hotel all by herself, being forced to work 9-12 hours with no breaks, ect" She talks ill about guests, to other guests ( she was venting directly to me, while the guests she was slandering were around the corner). Lori watched one guests teen son walk out to his parents car through the exit closest to the Safeway gas station this past weekend, to grab something, and when he went back to the door and had clearly left the room key, she smirked and walk away. That is absolutely not okay, and frankly disgusting that she found humor in that. As foster parents for the state of Oregon, we would like to point out that the inappropriate behavior directed at a minor is a form of abuse, and if another guest had not let that child back in, what Lori did was endagerment to a minor child. We have never had problems with any other employee there, and have always referred other guests, but as long as Lori has contact with guests, we cannot in good conscious refer anyone else, nor let our foster children on site, for their safety.