Holiday Inn Express & Suites Oklahoma City NW-Quail Springs by IHG

Reviews

• AZ

  Antonio Zuniga

  2 days ago
  2.0
  It's so dirty and poorly maintained. The renovations seem to be somewhat recent, I doubt there's been a deep clean or even vacuuming everest since
• SI

  SERGIO ISSA.-

  Jun 22, 2026
  3.0
  Las habitaciones se ven viejas pero limpias
• DH

  Dawn Hopkins

  May 26, 2026
  4.0
  Had to make last minute plans to stay here from out of state. The booking website I used, I did not get a confirmation email that the room had been reserved so I had to call the actual hotel to see if the room was reserved, it was not. I ended up calling and booking a room for 3 adults 1 baby. When I got the confirmation email it was listed as 1 adult. I called the hotel back and was immediately put on a 20 minute hold, the desk clerk was not very pleasant to be honest. Had to use the hotel chat to get that straightened out. When we arrived we were given a wheelchair accessible room which I knew about prior to check in. The room had a slight smell of feces and we noticed a mysterious spot on the wall between the 2 beds. We had asked for extra towels since there were 3 adults and the desk clerk told us there were already towels in the room. (3 large towels, 3 washcloths and 3 hand towels) wasn't enough. We were finally given extra towels. The air vents in both the room and the bathroom have not been wiped down in a while. The room was over all ok, I believe that the carpeting does need to be cleaned and walls need to be washed periodically, that may help with the smell. The room served our purpose and the location was perfect for where we needed to be. Price was very affordable as well.
• AP

  Anthony Powell

  May 21, 2026
  5.0
  What a GREAT EXPERIENCE! The room was great, the staff is INCREDIBLY FRIENDLY AND HELPFUL, the breakfast was DELICIOUS! I cannot recommend this hotel highly enough!
• LC

  Lillian Chew

  May 16, 2026
  1.0
  I had a reservation and tried to check in with my Google pay. The lady at the front desk told me that they accept Google pay for incidentals and not the room. I asked her why and told her that I have stayed there before using my GP. She said it was policy and that I had never stayed there. I told her that I have stayed there plenty of times and asked to speak to her manager. She refused to let me speak to the manager or give me her card or information. She then cancelled my reservation and said I can't stay there and cancelled my reservation. I rebooked my reservation and called the police because she said I was "trespassing." Very rude and unprofessional........