Best Western Plus Memorial Inn & Suites

Reviews

• AR

  Andie Parrish- Rosario

  Jun 29, 2026
  1.0
  I wasn't going to leave a Google review, but since Best Western asked me to, I'll do it. I booked 2 rooms for 6/25/26. At check-in, the payment terminal was down on the hotel's end. The front desk insisted that he hadn't had any problems all day, so it must be my card. I called my bank, which said that they didn't even have proof that anything was attempting to charge the card, so it was for sure an issue on the hotel's end. I relayed the message to the front dest, who then decided to "test" his system with another card of mine (he insisted) and charged me $1. It went through fine. Then, the rest of the room payments magically worked. I didn't get my dollar back or refunded either. The first room I was assigned, the security lock was broken. I reported it immediately, and they said they'd have someone fix it. When I went back to the room about an hour later, all they had done was set the lock back on top of the broken screw… I guess they thought I wouldn’t notice? So when I went back to the front desk and confronted them with “hey, its still broken and nothing was actually done to repair it” they said they didn't have any maintenance workers on staff, so they moved me to a different room. The second room I booked for coworkers had smoke alarms beeping from low batteries and again because they said they couldn’t fix it, they moved my coworkers to a different room. The full breakfast was horrible- everything was burnt or broken, we opted to walk to the Braum's in the parking lot instead-which defeats the purpose of staying somewhere with a full breakfast. The rooms were filthy, smeared food on chairs, food crumbs in the carpet where it was obvious no one had vacuumed- one room had holes in the walls, rubber hair bands and used bobby pins in the floors, and broken glass shower door that I know had to be a safety hazard. Overall, I would not stay here again. There are plenty of other places to stay in Edmond/Oklahoma City.
• KR

  Kathleen Reilly

  Jun 28, 2026
  5.0
  Overall a good stay. The beds were kind of small. We booked a double queen room and they are not a standard queen bed. The pool was kind of small and its only 4ft deep but we enjoyed swimming in it. Other than that the food was good, they had friendly staff. Slept very good and fridge worked in the room. It's also in a decent location where there are restaurants nearby and entertainment options as well.
• FN

  Freddie Nelson

  Jun 27, 2026
  5.0
  The staff is amazing. I left my laptop upon checkout and was able to call, have them recover and have it waiting for me at the front counter. The location, due to construction, can get noisy during peak traffic, but it is a very quiet sleep at night. Almost every restaurant in the area delivers.
• EE

  Em

  Jun 21, 2026
  2.0
  Nice hotel overall good amenities but room that stayed in had cockroach crawl across bed.
• BF

  Bonnie Fortune

  May 12, 2026
  1.0
  This is the worst hotel I have ever been. From the entrance all the way to the room shows how dirty this place is. Everything looks greasy and feels greasy. The beddings are 100 years old, towels are torn. I could get better beddings from goodwill store. The breakfast was yucky. someone took a bite of the fried eggs and put it back in the tray. Imagine eating someone’s saliva…. I will never recommend it to anyone I know, not even enemies.

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