Holiday Inn Express & Suites Bartlesville by IHG

Reviews

• SS

  SheilaWayne

  4 days ago
  5.0
  Friendly employees. Quick and easy check in. Our room was big and clean. Comfortable beds with plenty of pillow options. Nice free breakfast
• CP

  CM Portley

  May 12, 2026
  5.0
  I've stayed at this location before and it's still a nice hotel. The staff is friendly, professional, and helpful. I only have 2 negatives to mention. The fitness center has a floor that is a fall hazard. Some of it is lifting and it was this way last year when I stayed here. Management needs to definitely repair it before someone seriously gets hurt. The cleaning staff could also do a better job as well. My room was clean on the surface. However, I found areas of the room dusty and it definitely had previous customers with dogs or cats. I travel with a blacklight. Upon surveying the room, I saw quite a few areas where an animal had possibly urinated. My light illuminates pet urine stains. The room had no odor but the carpet definitely was soiled at some time. Compared to other hotels in the area, Holiday Inn is still one of the best for lodging.
• HF

  Hello Friend

  Apr 29, 2026
  1.0
  The hotel doesnt even have basic thermostats that work. Im pretty sure the econolodge down the street is probably more comfortable to stay in
• JG

  Julie Gordon

  Apr 18, 2026
  3.0
  With a large group - Room was clean, bed comfy, breakfast was great, staff was great, accommodated our large gathering in the dining area. Needs some upkeep - Couldn't get in the back parking lot doors. Several rooms a/c wasn't working. Pool was cold.
• KK

  Katie Kobilarcsik

  Apr 10, 2026
  1.0
  I booked a handicap accessible room online using reward points for my parents, specifically for my mother, who is wheelchair-bound and dependent on oxygen. I can provide proof that an accessible room was in fact made. I also called ahead to confirm there was a handicap room and add my dad to the reservation to ensure smooth check in. The lady who answered was unprofessional and clearly wanted to get off the phone as fast as possible. She did not take my name, my confirmation # and wasn’t going to take my dads name until I questioned. She said he just needed to give my name upon check in, I didn’t need to add him. She also confirmed a handicap room was available. When my parents arrived they were denied the accessible room we had reserved. Assuming it was the same woman working the front desk, my dad reported that she was not only unhelpful but openly dismissive of mother’s needs. Accessibility is not optional. It’s a necessity. The way this was handled felt discriminatory toward disabled individuals and a violation with the ADA. I would not recommend this establishment to anyone who requires accessible accommodations.

Frequently Asked Questions About Holiday Inn Express & Suites Bartlesville by IHG