Best Western Park Hotel

Reviews

• GI

  Good Intentions

  4 days ago
  1.0
  The place is infested with bed bugs. We left tonight 10/10/2026 because we found bedbugs on the bed and in the bathroom. The front desk person said “we haven’t had anyone complain in three months about bed bugs”
• WJ

  William Jones

  Oct 6, 2026
  2.0
  Place is not as nice as it used to be. Bar is now closed and the place is not as clean as it used to be
• LL

  Lynn

  Oct 6, 2026
  1.0
  I am extremely disappointed with the service during my recent stay. I have stayed at and enjoyed this hotel in the past, which makes this experience even more disappointing. Unfortunately, after this visit, I will not be returning and will choose to stay farther away in the future. After our first night, we requested that our room be serviced, but it was not done. We followed up again the second day, and once again, the room was not serviced. We then specifically requested fresh towels, but they were never delivered. We had to go to the front desk ourselves and wait for towels to be provided. To make matters worse, we did not receive fresh towels on our final day either. We also had to carry heavy suitcases up a flight of stairs, which added to an already frustrating experience. Basic housekeeping and timely delivery of fresh towels are reasonable expectations when staying at a hotel. Unfortunately, neither was provided during our stay. The lack of attention to these basic needs made the entire experience unpleasant. It is very disappointing to see a hotel I once enjoyed provide such poor service. Based on this experience, I would not recommend staying here, and I will be taking my business elsewhere in the future.
• MM

  Melissa Mckenzie

  Aug 14, 2026
  1.0
  This hotel has gone down in both physical and friendliness. In a 4 night stay we had to get 6 sets of keys. The staff EXCEPT housekeeping ladies were rude and not helpful. The breakfast ran out at 8am and was told maintenance would be in shortly. For breakfast?? Juice machine was broke one morning. Asked for extra towels and was given 2 for a family of 6. The only nice this is the location of the hotel right in the square.
• MJ

  Mrs J

  Aug 9, 2026
  5.0
  Very convenient location to downtown Warren, Ohio. Lots of things to do and places to eat within walking distance. The hotel staff was kind, considerate, and friendly. Very quiet, so getting uninterrupted sleep was very much appreciated each night during my stay. Personnel at the front desk were always very kind, even offering to help with my luggage during checkout when the carriers were already in use by other guests ~ your kindness was very much appreciated for that, TJ! I'll be back.