Holiday Inn & Suites Toledo Southwest - Perrysburg by IHG

Reviews

• BM

  Bryan Mack

  Aug 9, 2026
  5.0
  We were SURPRISED at the size and quality of the room for the price. What a deal. The bathroom was phenomenal and the sitting room had everything you could think for a longer stay. For what we had it was much more on the $300/night level not $180.
• JJ

  JD JD

  Jul 25, 2026
  1.0
  My Sheets and pillowcases had hair on them! 🤢
• RB

  Ryan Burley

  Jun 28, 2026
  5.0
  Nice hotel
• RC

  Richard Clark

  Jun 27, 2026
  5.0
  My overnight experience was very good. The rooms were totally clean, neat and looked almost newly renovated. I loved the coffee station at the front desk area that was available 24 hours. One area of concern would be the check in process. When we arrived the front desk attendant appeared to be frustrated and in No way patient with the process. Not sure if our arrival disturbed his dinner time, but the other front desk attendant helping another person was very nice. Overall it was a great experience and I would for sure put this on my list to stop in the future.
• KM

  Katie Morrice

  Jun 14, 2026
  3.0
  Our stay at the Holiday Inn Suites Perrysberg SW was great as far as the room goes, and the location. The hotel was new, clean and very comfortable. However, the customer service was horrible. I had emailed the hotel prior to our stay requesting a crib for my 7 month old infant, they confirm that they could put the note for a crib on my reservation. Upon arrival, I asked about the crib and I was told “sorry, it’s first come first serve and we have none available”. The first come first serve comment was never noted in my email from the hotel and I wish it was. Front of house was incredibly dismissive, especially after the stress of traveling with a baby and a toddler expecting a crib. There was no apology or any option of a solution. Even before the crib disappointment we were not greeted with a “hello” or “welcome” upon our arrival for check in. We were made to feel like we were interpreting the managers evening. Horrible way to start our stay. Luckily, the room and cleanliness of the hotel made up for the horrible customer service. We experienced the same unenthusiastic greeting from the restaurant hostess, however our waitress for dinner was lovely and very friendly. I would recommend this hotel for traveling families, it was close to the interstate and the pool was a hit with my toddler. It was convenient to have a restaurant on site as well. However, I think some customer service training needs to be revisited by the staff tending to the front desk.

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