Staybridge Suites Cleveland Mayfield Heights Beachwd by IHG

Reviews

• AO

  Andrew Overmyer

  Oct 2, 2026
  1.0
  They will not allow military members under the age of 21 to stay there. Ridiculous.
• MG

  Melissa Guerrero

  Sep 28, 2026
  1.0
  We got a suite with 2 separate bedrooms and bathrooms. The size of the room was nice but the room was disgusting. There was Food and filth on the kitchen cupboards, the dishes appeared like they weren't even washed and we washed every single one before using them. There were stains all over the furniture (asked for extra sheets to lay over the furniture before sitting on the couch), crackers and wrappers under the couch cushions, the carpet was filthy, one of the bedroom box springs was busted and leaning sideways. The walls had stuff splattered on them. We had reserved it 3 nights due to a surgery at Cleveland Clinic. When we tried to share our concerns on 3 separate occasions, we were told that they were long overdue for a remodel and the remodel starts in October. I am not sure what a remodel has to due with absolute filth!!! Did they give up cleaning because they know they are getting a remodel? This is the filthiest Stay Bridge we've ever stayed in, and it was very disappointing :( and no, we are not picky people, we understand things get missed but this was beyond little things being missed. This was months and months of not cleanining/vacuuming. Some positives: direct route to Cleveland Clinic without having to take freeway, the room was quiet, and there was plenty of parking.
• EH

  Erin Hager

  Sep 22, 2026
  5.0
  Each room has a kitchenette. I have never stayed somewhere that has breakfast and dinner for all guests!! Really nice place!
• JD

  Jeannette DeCorpo

  Sep 20, 2026
  5.0
  💥 Outstanding experience of hospitality with Staybridge Suites in Mayfield Heights! 🚆 I traveled on Amtrak from Los Angeles for 3 nights and I arrived at 6:30am (way too early for check in on a Sunday morning with a full hotel checking out); however, Tess at the Front Desk made sure that I was quickly assigned a very comfortable and clean guest room as she sensed that I truly needed to rest. Tess extended professional kindness and personal compassion to me in the midst of her multi-tasking and she recommended that I enjoy a full complimentary breakfast with very nutritional choices in the hotel community dining room! Truly, I appreciated the caring welcome home to Cleveland (retired Regina High School Teacher) after 3 years volunteering in the SouthWest with our refugees and our homeless community. The entire staff was very attentive, friendly and exuded positive energy in their workspace and I appreciate their outstanding commitment to cleanliness and hospitality. May God continue to bless Staybridge Suites with appreciative guests and professional employees!💫
• MM

  MA

  Sep 8, 2026
  4.0
  Hotel is located in a quiet area, plenty of parking, and the hot breakfast in the morning has PLENTY of options for all and is the best tasting I've seen in all my hotel stays. The suite was cozy, could use some updating to modern equipment such as USB charging options, kitchen has glassware that was not the cleanest with water stains and quite a few fingerprints on the glasses but had a full size fridge, dishwasher, hot plate, & sink. Staff was decently friendly, check in/out was efficient. Overall, still a very nice stay and would recommend staying here.

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