Holiday Inn Express & Suites Elyria by IHG

Reviews

• LG

  Lisa Gerber

  Sep 6, 2026
  5.0
  Hotel was just recently remodeled, and the renovations are beautiful. The hotel is clean, modern fresh and the staff, including front desk, kitchen and housekeeping were exceptional That’s off to Kimberly who kept the breakfast very stocked and clean and she was so friendly. Vanessa and Cassandra did a great job too. I wish I knew everyone’s name because everyone was so friendly. Will definitely return if we’re ever in the area again.
• JL

  Julie Lynn

  Aug 27, 2026
  1.0
  As soon as I went to the side of the building that my room 330 was on other guests were saying sexual stuff about me and saying that they’re making sexual gestures. I got all my stuff quickly and put it inside. The second time some guy that was out there tried to talk to me. Hannah said “men will be men” so, I said not to me..Men will be pigs.. and called the cops! Wasted 8-9:30 waiting on cops 330 much better room but loud outside my window at 930 when try to sleep I lay down to sleep at 9:30 and they were having loud outbursts My room was directly over where all of those workmen were drinking and smoking and talking loudly. Hannah let me switch rooms cause I knew I wasn’t gonna be able to sleep with that noise and I didn’t wanna have to call the cops again because they took so long before and I wanted to go back to sleep. Then it took as long as it took to change rooms slept 10-11:50 Room was 63 degrees and freezing so woke up before midnight. Warming up too slow 206 New room 205 still not 74 at 1:20 am Wasted 2 1/2 hrs on loud guests and cold room 206.. only got a room to sleep.. I had to move my stuff three times and it still isn’t 75° and it’s 1:20 AM. I didn’t get the handicap room or the business suite like I paid for and the room I have now doesn’t have a bathtub. While I appreciate being moved twice to try to rectify the problem this has left a terrible taste in my mouth mostly because of the other guests of course but it was totally unnecessary and very unfair to me. Because of your other guests, I don’t feel safe in this hotel like I can’t go out of the room without looking over my shoulder and I definitely can’t go in the parking lot alone without being very vigilant. As a single woman traveling alone, this is absolutely unacceptable. But, it’s absolutely unacceptable to all other guests simply because of the noise and I was told people have complained about them before and yet they are still here.
• DH

  Dan Hritz

  Aug 26, 2026
  5.0
  Just wanted to say after traveling for a while on the road my family stay here for the night. We all had a great night sleep and the breakfast was on of the best I’ve had. Cinnamon rolls, oatmeal, pancakes, biscuits and gravy, sausage, cereal and the list goes on. Also met an employee named Hope and she was great to talk to. She made my day with her bright smile and great attitude. Just want to let Holiday Inn that they have a special gem working with them. Thanks for the great night and the morning breakfast to get me back on the road. Thanks again Hope for the great morning conversation. Dan
• SL

  Sue Larson

  Aug 25, 2026
  5.0
  Clean, quiet, and roomy. Very friendly and hard working kitchen worker who got my morning off to a friendly and well fed start!
• TT

  Tim Tanner

  Jul 21, 2026
  5.0
  Our family just completed a four-night stay at this hotel, and it was a great experience! The rooms were spacious, clean, and had good storage. The thing that impressed us the most, however, was the staff! Cassandra, at the front desk, was very friendly and helpful! She was willing to explain things and help us with any needs we had. The hotel provided a delicious and nutritious breakfast, which our family enjoyed each morning, but the workers were stand out! Hope was especially kind, greeting us with a smile and working hard to care for the breakfast area. We would definitely stay here again, and am thankful for how the care we received enhanced our stay in Elyria.