Crowne Plaza Columbus North- Worthington by IHG

Reviews

• MB

  marriage bonseh

  2 days ago
  1.0
  I’m actually gonna give it a stat for two reasons. First they don’t provide microwave in each room, you have to go all the way to the lobby to heat your food and the microwave was not clean. Secondly, the very first day, we asked the clean our room, my husband’s gold necklace went missing. We decided to let it go. Then on Wednesday which was the third time they cleaned our room, my Dior perfume (almost $200) went missing. I went to complain to the front desk and the lady nonchalantly told me she will tell the house manager so they figure out if it was in lost but found. Like how will it be in lost but found when it was in the room. Perfume in the bathroom and necklace on the TV table. Please do not go here but if you must go and have valuable, lock them up.
• SN

  Steve Nash

  4 days ago
  1.0
  I normally don’t write reviews, but this place absolutely deserved one. The hotel is a textbook example of neglect and zero maintenance. Doors were inoperable, there was no hot water, patches were missing from the ceiling, and the elevator smelled like something had died in it. The worst part — there was blood on the bedding. Yes, blood. On top of that, there was a group of people hanging around the entrance doors, making the place feel completely unsafe. Overall, it was an absolute train wreck.
• JC

  Josephine Charway

  Sep 5, 2026
  1.0
  Ok I have ALOT to say.. First: when we arrived at the hotel the elevator to get upstairs, both of them were peeling paint and disgusting floors. Next: The rooms, they had disgusting like ceilings and the rooms were like disgusting and like the floors were just not even clean. The beds like I really saw someone post like I was looking at the reviews. Prior to like when we came and people were saying, there are bedbugs, and when we check, there were bedbugs and even look right here like as I'm standing with you. There is just trash on the ground as im waiting to get to the elevator and on the vents (THE VENTS WERE SUPER DUSTY AND PLEASE OUT OF WARNING DONT TURN ON THE HEAT, IT SMELLS LIKE A BURNT ANIMAL ITS DISGUSTING AND YOU HAVE TO RUN IT FOR SO LONG JUST FOR THE SMELL TO GO) Then: okay, so all the lights are flickering. I don't even understand the lights. The lamp are flickering the bathrooms are horrendous, because the toilets they make noise like every 2 seconds, and the like the showers are not even going. There's grime There's disgusting stuff. All over the shower heads are all like moldy, and like ugh. It's just disgusting and the sinks. Don't go either like the hairdryer. Is full of dust disgusting like it's just completely crazy over here. Please like and the ironing board like I just opened the closet. The ironing board is filled filled to the brim with disgusting stains. White stains like ugh just complete horrible. The Keurig, the coffee machine, just a quick tip. Whenever you go to a hotel, don't ever use the coffee machines. No matter. There if it's a good hotel or not, the curve is disgusting.That's complete disgust.This has got to be the worst hotel ever Okay? So now I also have to say, this was a big problem because this was like the biggest part of this chip, right? We're all coming down for a church conference. You know, and they put us in, we like we all get our rooms and like, as you know, the rooms are disgusting and like, we're not happy about that. But like in everyone's rooms are disgusting. It's not just like ours, and so we all get down because we're all like, we just want to leave. I just want to leave the hotel. We just want to like get breakfast in the hotel and mind you all of us. We paid $25 to the hotel to get breakfast for the 4 consecutive days. That were here, and of course it's like everyone is enraged, because there's no breakfast at all. And there's only one person serving and the guy who's serving, he's so rude. Like when we asked like, oh can you can you see if you could bring out some, maybe some eggs or something? Or like, do you have any lettuce? And like and he's like, okay okay and he came, and you went to go argue with people like, oh, there's food, there's food and he made them come. And look. And the stuff when it's empty, it's quite bitterly empty. I should go take pictures. I should have taken pictures of it. It was empty. There's no sausage, no bread, no egg, no nothing, no. There's no vegetables, there's no fruits All the fruits that were up there were all brown and fruit flies were all over them just complete disgust. The ceilings are disgusting down there. It's like come on. There's there's trash all over. The floor is also in the area where you're supposed to eat. There's nothing there, there's no juice. The Waffle makers, the Waffle makers are dirty. The crusted with gears of dirt disgusting. You like what are people even supposed to do? And so now people are going up to the front desk, and there's this was the only nice person I've seen here like. Honestly, she was the nicest she literally came and she was like, oh I'm so sorry about that and like, you know, because we're all waiting to get I $25 back. So she said, oh yeah, we will refund you. She'll funded most of like everyone who Asked to get their money back and I did.I brought my money back, but i'm seeing like like it was just so crazy. She was sorry about that.And we're telling her like, oh, there was nothing there.And she was sorry and siad she will try to get us something from the back ro eat 🤢🫤😠😠
• FA

  Farhia Amini

  Sep 1, 2026
  5.0
  I had such a wonderful experience at this hotel, and I especially want to recognize Misty for her amazing customer service. She was incredibly kind, welcoming, and helpful every time I interacted with her. She genuinely goes above and beyond to make guests feel comfortable and valued. Misty is honestly one of the biggest reasons I continue coming back to this location. Her positive attitude and friendly personality make such a difference. Employees like her are truly an asset to the hotel, and she deserves to be recognized for the excellent service she provides. Thank you, Misty, for always making my stays feel special! ❤️ I will definitely keep coming back!
• BR

  Brandon Roberts

  Aug 20, 2026
  1.0
  We had a very unfortunate experience here. We came in from out of town to spend the weekend in the area and our first room smelled of mold and the toliet would not flush (I fixed the chain so it would work again). We asked if they had another room because the smell was pretty overwhelming while in the room. The lady at the front desk came up stuck her head in and immediately smelled it as well. We were given another room and were ready to start the weekend. As I was returning the original key to the front desk my wife and kids came down from the new room with all their bags packed. My wife had discovered a bed bug in the bed. We immediately left and were told that they had to charge us for one night until a third party pest control company came and validated. With multiple cleaning staff in the room looking we felt no problem and we went to another hotel. Well a week goes by and still no refund. I call the front desk they tell me to email the manager. I email the manager twice, no response. I call the front desk back and they tell me "Oh yeah I looked into your refund and they found no bed bug activity". Even though they had our information I still had to chase down this information and still no response from the manager as of this writing. The front desk person was extremely kind during our situation but that was the only positive we had in attempting to stay here. I would not recommend unless you like moldy smelling rooms and bed bugs.

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