Staybridge Suites Williamsville - Buffalo by IHG

Reviews

• ZY

  Zara Salazar yalle

  Aug 22, 2026
  1.0
  No recomiendo a gente Latina que valla a ese lugar , hubo discriminación de parte de ellos , no tratan a las personas por igual.
• CM

  Corrado van der Merwe

  Aug 21, 2026
  5.0
  We had an extremely great stay at the StayBridge Suite. Brian, Ahmed, Brandon, Camila, Nick, Tasha and the rest of the staff that we delt with were truly amazing. All the cleaners were so professional and helpful throughout the entire stay. If we can ever advise people on a hotel, it will definitely be by StayBridge Suite. The staff became like our friends and made us feel very comfortable during our 3 week stay Thank you for your hospitality, we will definitely be back in the future for a visit
• YA

  Yahya Alshuaibi

  Jul 21, 2026
  1.0
  Very disappointed with this hotel. When we first arrived, our room had a strong cigarette smell and another unpleasant odor. I went to the front desk and asked if we could switch rooms. The receptionist was very friendly and accommodating, and the second room was much better, although it still had a slight smell. For $219 per night, I expected a much cleaner and fresher room. Unfortunately, I don’t feel the stay was worth the price. The only positive was the excellent customer service from the receptionist.
• KD

  Kriszel D

  Jul 21, 2026
  5.0
  Thank you, Bryan, for being so helpful and making our stay even more enjoyable! We truly appreciate your excellent service and kindness. Highly recommended!
• VV

  VALMRY

  Jul 2, 2026
  1.0
  So, Im guessing for the experience of older woman and couples or men with children, its a pleasant experience. For a woman and child staying last second overnight, I'd question it for safety and liability reasons. The picture of inside 149 says it all. First of all, even though the front desk man was pleasant when I arrived around 11, the card key given to my partner who came later was not active or the security on the door was not working properly. The door would not properly open and he had to knock in order for me to open the door, but that was because I physically turned the lock for my safety. It did not auto lock when I went into the room. Immediantly, I became acutely aware of the door and was uncomfortable. If you notice in the picture, it looks like there was screws put into the door from the inside and someone busted through it from the outside. Why they would rent this room to anyone without fixing it first is beyond me. In fact I noticed that the table where people are meant to eat wasn't properly cleaned. The air conditioner had a panel over it, almost assuming it was broken. I made sure to lock and bolt my door but there was no proper chain lock either and it made me realize that many things should be questioned. Breakfast bar was decent, but the cleaning service knocked on my door before check out time. It felt like we were being pushed out anyway. I will be writing a formal complaint to the manager, but if I hadn't of had someone with me, I would have found another place to stay. The location was pretty convieniant though, but I reccomend that they fix the way out of the parking lot and onto the highway. It can cause accidents as well just because of where the location is.

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