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Frederic V. Malek West Point Visitors Center

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About

Tourist Information Center
The Frederic V. Malek West Point Visitors Center provides an excellent starting point for all visitors to the U.S. Military Academy. It is home to West Point Tours , the Visitors Control Center, Army West Point Gift Shop, and next door to the West Point Museum . This is where visitors requiring access to West Point and not taking a guided tour can go to get their Local Access Cards. The original Visitors Center was officially opened May 1, 1952, in the field artillery sheds at the south end of post -- a site now occupied by the provost marshal’s office. The subsequent Visitors Center, which opened September 1, 1989, on the site of the former Ladycliff College Library continues to attract, educate and inform the public about the Academy.

Location

Frederic V. Malek West Point Visitors Center
2107 New South Post Rd, West Point, NY
10996, United States

Hours

Monday9:00 AM - 4:45 PM
Tuesday9:00 AM - 4:45 PM
Wednesday9:00 AM - 4:45 PM
Thursday9:00 AM - 4:45 PM
Friday9:00 AM - 4:45 PM
Saturday9:00 AM - 4:45 PM
Sunday9:00 AM - 4:45 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.