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Best Western Gateway Adirondack Inn

3.8
(595 reviews)

Business Details

175 N GENESEE ST, Utica, NY
13502, United States
(315) 732-4121
http://bestwestern.com

About

HotelBest Western
Located in Utica,NY, the Best Western Gateway Adirondack Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Gateway Adirondack Inn
175 N GENESEE ST, Utica, NY
13502, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

3.8
595 reviews
5 stars
215
4 stars
185
3 stars
97
2 stars
49
1 star
49
  • LL
    Loria
    Aug 27, 2026
    4.0
    Very clean, great staff, good breakfast, great location. Location. I would only complain that the bed we slept in was a bit lumpy and the mattress needs to be changed soon.
  • VV
    VaShawn
    Aug 23, 2026
    1.0
    Best Western gets 1 star because my wife made reservations. Then on the 11th hour. They canceled and then referred her to quality inn off French road. Terrible management. If you dont have the room in the beginning. Why allow the room to be reserved in the first place???
  • SL
    Scott Lomas
    Aug 14, 2026
    1.0
    Hotel is below expectations so should have stayed somewhere else in the area. Concierge Sabrina was fantastic and made our stay bearable by switching us to another somewhat better room vs the one we had when we arrived.
  • AA
    Abraham Leonardo (abe)
    Aug 8, 2026
    4.0
    The breakfast service did not include beverages such as water or juice, as the beverage machine was out of service. However, the room was clean and comfortable, the air conditioning functioned properly, and the location was highly convenient for local transit.
  • AB
    Ann Marie Bette
    Aug 2, 2026
    5.0
    We stayed at this BW location 1 night on our trip to Watkins Glen and the Finger Lakes region of NY. Our rooms were very clean and well appointed. We didn't find them outdated at all. The beds were comfortable and we slept well. They included a free breakfast, which is always an added bonus! I would highly recommend this hotel to our family and friends traveling through this area.

Brand Certified Facts from Best Western Gateway Adirondack Inn

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