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Best Western Plus Franklin Square Inn Troy/Albany

4.2
(980 reviews)

Business Details

1 4th St, Troy, NY
12180, United States
(518) 274-8800
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Franklin Square Inn Troy/Albany you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Franklin Square Inn Troy/Albany will stand out among other hotels in Troy,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Franklin Square Inn Troy/Albany will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Franklin Square Inn Troy/Albany
1 4th St, Troy, NY
12180, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.2
980 reviews
5 stars
538
4 stars
256
3 stars
104
2 stars
38
1 star
44
  • HM
    Hassan Mustafa
    Jul 13, 2026
    5.0
    Warm and professional personnel, made me feel at home.
  • AP
    A Pants
    Jul 12, 2026
    2.0
    It’s a best western. That tells you everything you need to know. It’s a bed that’s hopefully clean & a place to shower. Food sucks. Room humidity is at 1000000% at ALL times The ac sounds like a plane crashing
  • BP
    Becky Plett
    Jul 10, 2026
    5.0
    It was 5 stars!! Clean room and full course continental breakfast with a "select your own style" automatic coffee machine too!!
  • AS
    Armand Di Scenna
    Jun 30, 2026
    5.0
    Very comfortable beds, knowledgeable staff, full breakfast in the mornings (tho' check on exact times of closure !) Within walking distance of Dinosaur Barbecue & other restaurants, and easy access to 2 bridges for commuting to the other side of the river.
  • SF
    Sarah Foley
    Jun 22, 2026
    1.0
    Unfortunately, our stay was very disappointing. From the moment we entered the room, there was a strong odor reminiscent of a dirty, wet dog, and the overall air quality felt poor and stale. The stairwells smelled heavily of cigarette smoke, making common areas unpleasant as well. The beds were old, worn out, and extremely springy, providing little comfort for a good night's sleep. Parking was also an issue, with very limited spaces available for guests, which added unnecessary frustration. To make matters worse, customer service was disappointing. Staff were not particularly helpful or attentive when concerns were raised. Overall, the cleanliness, comfort, and level of service fell far below expectations. I would not recommend this hotel and would not stay here again.

Frequently Asked Questions About Best Western Plus Franklin Square Inn Troy/Albany

What amenities are offered at the Best Western Plus Franklin Square Inn Troy/Albany?

The hotel offers free Wi-Fi, spacious work desks in all guest rooms, in-room mini fridges for extended stays, and an in-house fitness room for workouts.

Where is the Best Western Plus Franklin Square Inn Troy/Albany located?

It is located at 1 4th St, Troy, NY 12180, United States.

Brand Certified Facts from Best Western Plus Franklin Square Inn Troy/Albany

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