This profile is uncertified and using publicly sourced data
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Business Details
About
Nature PreserveTourist Attractions
Thousand Acre Swamp is a 500-acre preserve in Penfield, NY, just outside of Rochester. PLEASE NOTE: Thousand Acre Swamp is open during hunting season (Oct 1 - Dec 22) to bowhunters only. Written permission is required to hunt on Conservancy lands.
An extensive boardwalk and trail system winds through the preserve, allowing visitors to observe a unique variety of plants and wildlife. The swamp is one of Monroe County's largest wetland systems and plays a particularly vital role due to its location and immense biological diversity. Ten trails on the property show you a world of wildflowers, animals, birds and other natural wonders. Join us for more than 30 different professionally guided hikes and field trips every year.
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday7:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.