SureStay Plus by Best Western Niagara Falls East

Reviews

• D

  Çetin Demiral

  1 day ago
  4.0
  no lobby, but the rooms are nice. the beds are super soft (great if that’s your thing), quiet, comfortable, and overall good value for the price. on the downside, communication at the front desk can be a little difficult at times, and there’s often a wait because nobody is there. they also accidentally charged me a second time even though i had already paid through booking (they issued a refund, but it takes a while to show up in your account). overall, still a decent option for a quick stay of a few days.
• NN

  Narelys Negron

  1 day ago
  2.0
  Sadly I Would’t Recommend To Stay At This Location. We Booked This Room Through Expedia And It’s Not As Advertised. Lobby And Rooms Had A Very Humid Odor And Rooms Were Not Adequately Clean. Had To Leave As Soon As We Got There, Although Staff Was Understanding And Helpful.
• BB

  Brie Bailey

  Mar 29, 2026
  5.0
  Comfy beds, decent breakfast, very friendly staff
• MF

  Mike Folinas

  Mar 18, 2026
  5.0
  Great stay! The rooms are smaller, but great location and the staff were fantastic.
• PS

  Paul Smith

  Jan 9, 2026
  5.0
  My wife and I, along with my wife's family have stayed here 3 times. We book 3 - 4 rooms in early December to do our Christmas shopping. The rooms are clean and the customer service is excellent. The breakfast buffet is plentiful. Sangeeta and her staff are a 5/5. We will be going back next December.