Best Western Summit Inn

Reviews

• DD

  Darlene DeStefano

  3 days ago
  1.0
  They don't clean your room. Very disgusted.
• CW

  Cory Ward

  4 days ago
  5.0
  So far it's better than expected, though the mattress isn't that comfortable. I just got here, so I will update at the end of my trip.
• TT

  Thang

  6 days ago
  5.0
  PROS ➕ Great amenities ➕ Clean rooms ➕ Large parking lots CONS ➖ Heavy foot traffic in hallways, noise Date visited: 05/14/2026 Traveling to Niagara Falls by car took me six hours, so naturally I had to find a place to stay the night. Best Western Summit Inn happened to be the highest‑rated and most affordable hotel on Expedia at the time of my research. The pictures looked good, and the price was fair, so I reserved two rooms without much thought. I arrived at around eight‑thirty in the evening to a crowded parking lot. It was a gloomy day, with wind howling and rain scattering. The surrounding neighborhood was mostly commercial and desolate at this hour. The front of the Inn looked modern and distinct from nearby structures. While I wasn’t able to see the side or back from the front lot, I could tell the interior would be grand and the rooms spacious. The white walls with large glass windows had a slight shine despite the weather. I walked to the front desk and made a quick exchange with a young female receptionist for my room keys. Since my reservation was online, the transaction was effortless. Afterward, I strolled down the hall and deeper into the building. There was a mess hall right past the reception that served free breakfast and snacks. A row of vacant conference rooms lay just next door. Halfway down the hall was a large swimming pool and optional amenities such as ice machines, vending machines, gym equipment, and arcade game boxes. My room was on the second floor and easy to find. One of my biggest concerns with rented spaces is the odor and air quality in general. It must have been my luck that my room didn’t smell bad—or rather, didn’t smell at all. The layout was similar to a typical studio apartment: a bathroom to one side of the room just past the front door, a bedroom area, and a back door that overlooked the side of the building. In my case, I could see directly into the swimming pool. The walls were somewhat soundproof; I heard muffled sounds of people walking and talking outside both doors. The back door led to a balcony area with chairs and lounge chairs facing the indoor pool. A few kids, along with their parents, were playing in the water. I could hear them yelling occasionally and late into the night, and I would be lying if I said this didn’t bother me at all. A king‑size bed sat in the center of the room, and all other furniture was built around it, as was the lighting. The bed was neatly made and covered in a white blanket and sheets. I checked the room and every piece of furniture thoroughly but couldn’t find anything dissatisfying or unclean. Before going to bed, I decided to take a quick shower. There was a small section with a sink and a closet for the clothes iron connected to the main bathroom, which had a tub and a toilet. As expected, every surface was dry and clean, and there were a dozen towels stacked in a small cabinet. I especially appreciated the large supply of towels readily available, since I didn’t want to stash my damp used towels back into my bag. It was midnight by then; everything had quieted down, and it was time to take the rest I had looked forward to all day. I woke up at seven the next morning. The bed was unsurprisingly comfortable. I had a dreamless sleep, almost like a blackout. After taking care of personal business, I hurried to the mess hall for my promised free breakfast. The food had already been taken out and placed into pots and heated trays, ready to be served. I was among the first few guests in line for this buffet‑style breakfast. The menu was simple but extensive and mostly traditional dishes: scrambled eggs, toast, potato slices, sausages, to name a few. Coffee was always available, and there were sweets and muffins for dessert. I didn’t eat much but took some with me for later snacks. I checked out after breakfast; the process was just as fast.
• LL

  Lauryn Lira

  Oct 6, 2026
  1.0
  This place is absolute buns. Sounded like a jet engine was taking off in our room, and the whole place smelled like an old Big Mac with extra onions. Would only recommend coming here if you love wasting your hard earned money on stinky doo doo.
• CH

  Clare Hay

  Sep 11, 2026
  4.0
  Stayed September 10-12. Pleasantly surprised! Booked due to an unplanned visit and didn’t want to spend hundreds on a hotel near the falls. Hotel is conveniently located minutes from shopping, restaurants and the highway. The staff are very pleasant and work hard. Rooms are a little dated but very clean. The beds are extremely comfortable and the room has everything you need except a safe. The breakfast serves hot and cold food, tastes good and enough variety for everyone. It’s constantly restocked so no need to race down at 7am. There is a pool which is warm and clean also a fitness room with all the necessities. Honestly, the hotel offers the same if not more, as the high cost hotels closer to the falls at half the price with no parking or resort fees. Some of the reviews mention thin sheets, I was fine but if you’re cold ask for a duvet, staff will accommodate you. Will stay again!

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