PUBLIC Hotel

Reviews

• MK

  Matheus K

  2 days ago
  3.0
  Public hotel has incredible potential but poor execution. The hotel is beautiful, it has an incredible rooftop and good amenities. It is however, lacking in the guest experience. The hotel itself feels very DIY and understaffed. For those hoping to use Amex credits here keep in mind there is no room service and it’s hard to get a table at the restaurant. They also closed at 9:30 pm on Saturday when they advertised open until 11pm, which felt incredibly early for nyc. If you’re hoping to use your free breakfast at the hotel also keep in mind it might take about 1h between getting a table and finally putting your order in, they only have 2 servers. The hotel is perfect for who’s looking for night life, will enjoy the bars and the rooftop. I wouldn’t recommend it if nightlife isn’t your priority.
• BJ

  Barbie James

  3 days ago
  1.0
  The bald door man guy is just disgusting … talk about power trip. They also charge the guest $75 at the door if they don’t have a reservation their Stealing from people. Maybe this is why this place doesn’t have the best reviews. I actually got invited here from an influencer group/hotrl to do content.., this is definitely not a good welcome. The guy doesn’t have much power in actual life that’s gpr sure
• BF

  b frame

  Jun 26, 2026
  2.0
  The rooms are nice enough. Modern and clean, though getting a little tired. The faux fur throw on the bed looks like it's seen better days. The metal shelf in the shower was on the verge of falling out of the tiled wall. The body wash, shampoo and conditioner top quality and smell nice. No body lotion in the room. Hairdryer powerful enough. I found the bed comfortable but quite low down. The auto shades are frustrating. I did like being able to have all the lights on low first thing in the morning. The service is really lacking. Repeatedly had to wait a long time to order drinks. Ordered french fries and a hummus plate with drinks and after 45 minutes canceled the food order. It shouldn't take that long for such basic food. Prices are high but typical of LES & SoHo. Coffee is good, breakfast sandwich terrible - rubber eggs, questionable sheet of cheese and overpowering garlicky tappenade. Who wants garlic in the morning before work? It would really help if the Louis team took names for coffee orders, it's pretty chaotic down there in the morning. Fitness room is large with plenty of equipment, however skip the treadmills. They are not secure or leveled correctly and I bounced all over the place while running. I tried three machines and all the same. I ended my workout early to avoid an injury. Try it and you'll see exactly what I mean unless you weigh under 100 pounds. The fitness room was also dirty with left behind shopping bags, clothing, used towels and empty cups everywhere. I expect more and will not return here. There are so many other hotels to stay at while in NYC.
• AT

  Ashley Townsend

  Jun 15, 2026
  3.0
  This hotel is great and Clark and Ron are some of the best staff members ever! They are kind, helpful and respectful. We’ve stayed here multiple times and love everything about it, especially the location. We will always use this hotel for our stays! Unfortunately, if you plan on going to the club downstairs, prepare to bring three forms of valid ID if you are 25 and older. The older bald bouncer with a beard, has rudely refused my husband and I three times, stating our IDs are fake, with no other explanation, no scanner, nothing. While I understand we look young and hot, we are also 25 years old and paying guests. Head of security will not take responsibility for his employees actions either, as we had three employees arguing with us that our IDs were fake (even though we had just come from the bar upstairs staffed by the same hotel and been in the club prior lol). Paying as much as you do for the hotel, it’s a bummer that you have to argue and ask for them to call the cops to verify your valid ID just to have a good night - especially when the club is an advertised perk. I sincerely hope the hotel considers training said employees on how to verify out of state IDs moving forward, as they clearly have little to no experience.
• SS

  Stephen Steelman

  Jun 11, 2026
  2.0
  There is a hidden $50/night “access fee” you’ll be charged upon arrival. So be warned. I really enjoyed staying at The Hudson, and recently heard a Public is going in at the old Standard in LA, so was excited to give this a try. I’d much rather just pay $50 more a night than get hit with a surprise mandatory fee for amenities. It taints the whole experience. Because now we’re looking for amenities. And what I’m seeing is a hotel hell bent on thinning the staff as much as possible and cutting corners. iPads phasing out the front desk staff. Storage lockers so guests can check their bags themselves, again, to eliminate personnel. The poor housekeepers don’t have carts, they’re dragging around suitcases with towels bursting out of them. For the staff they do have on the hotel side, they are quite lovely. Managers and housekeepers are quite nice. This place feels less like The Hudson or The Mondrian, and more like if Starbucks Reserve added a hotel (seriously, the amount of people on laptops in the lobby is staggering). But hey, there’s free coffee. Or at least that’s what they say. It’s only offered from 6a-8a…a time when no guest of a Schrager hotel is going to be awake…so I can only assume it’s available.

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