Holiday Inn New York City - Wall Street by IHG

Reviews

• DB

  David Bey

  5 days ago
  3.0
  This was one of those hotels that'll grow on you overnight; overall we left satisfied. The location is perfect if you're a foodie or planning on taking the subway throughout your stay. This is definitely not for tourists! Come here if you are used to NYC and you just need a room. With all that being said, I will be back! Not Bad
• DM

  David McCabe

  Aug 24, 2026
  2.0
  The overall stay was ok, basically I ownly needed somewhere to wash, sleep and in a good location. The main problem I had was with the €75 dollar deposit which was taken and never given back. I have give the hotel a chance to give back the deposit before writing the review. I also emailed the hotel about this but no reply was given back. I am hoping in the future the money will be returned to my card. It has nearly been 3 weeks since I was there. In my country this would be classed as theft.
• PC

  Patricia Montero Córdova

  Aug 10, 2026
  1.0
  Terrible experience. I made a reservation and they canceled it without even notifying me. I arrived in the middle of the night and they told me, “We’re sold out. Your reservation was canceled because you didn’t arrive by 3 PM.” I didn’t even arrive at 3 PM because I was on a flight! What was I supposed to do, get off the plane just to check in? I was alone in the middle of the night and had to find another place to stay. Definitely would never book here again, not even as a joke.
• AS

  Arshpreet Singh

  Aug 5, 2026
  1.0
  Very disappointing stay. The rooms are unbelievably small—there isn’t even enough space to walk comfortably or set up an ironing board. The hotel advertises “complimentary breakfast,” but that’s misleading. Instead, you’re given a $17 per person credit to a third-party restaurant. On top of that, many of the breakfast items were unavailable, leaving very limited options and making the so-called complimentary breakfast feel like false advertising. To make matters worse, some of the front desk staff were unfriendly and unwelcoming, which only added to the negative experience. There are plenty of better hotels in the area that offer better value and more honest service. I would not stay here again and would not recommend it.
• TK

  tanya kalra

  Aug 5, 2026
  1.0
  Worst experience I’ve ever had at a Holiday Inn. I don’t even know where to begin. The only positive part of our stay was the older gentleman at the front desk during check-in, who was kind and welcoming. The housekeeping lady was also very friendly. Unfortunately, the rest of the staff, especially Devender, were rude and unhelpful. One of the biggest disappointments was the “BREAKFAST INCLUDED” claim. Don’t be misled. The hotel doesn’t actually have its own breakfast facility. Instead, they partner with the restaurant attached to the hotel and provide only a $17 credit per person, per day. If your meal costs more than that, you have to pay the difference yourself. To make matters worse, the restaurant offers a very limited breakfast menu with only a handful of options, making the included breakfast feel far from what was advertised. Overall, this stay was extremely disappointing and not worth the price we paid. I would not recommend this location and would choose a different hotel next time.