Arlo Midtown

Reviews

• FO

  Fabian Otto

  2 days ago
  5.0
  A modern hotel with a stylish design, comfortable rooms, and a great location close to many attractions. The staff was friendly and helpful throughout the stay. The rooftop area offers nice city views, and the atmosphere feels energetic but still comfortable. A good option for exploring Manhattan.
• AA

  Ash

  3 days ago
  3.0
  Beautiful hotel. The rooms were smaller than usual, but the staff were extremely nice. The main issue we had is that there is no microwave anywhere in the hotel. Not your room, not the cafe, and not the restaurant. NYC is s city full of culture with food from different cultures in walking distance. We rode to Harlem one day to experience a popular restaurant, but didn't finish our food. When we returned to the hotel, Arlo staff mentioned there is no microwave. Even if one is not in the room, there isn't one to use at the restaurant or cafe. I heard several people asking for a way to warm up their food and an Arlo employee told me that I was the 4th person to ask them for a microwave. We ended up taking our leftover food with us to Times Square and asked a nearby deli if they could warm it up. Which they did, for a fee. Lol. All in all...beautiful hotel, amazing staff, but one small amenity can deter our direction next time.
• MN

  Maria Nocchi

  6 days ago
  5.0
  Arlo Midtown is a little gem in the heart of Manhattan! I was looking for a special place to celebrate an important day with my partner, and I had fallen in love with a room with an incredible view, seen in the reviews. Since I couldn’t find that exact room type on the website, I booked a standard king room and sent the hotel a message explaining this. At check-in, the staff told us they had kindly upgraded us to that very room, and it truly felt like a dream. The view was amazing and made our stay unforgettable. There was a bit of a wait for the room, but they kindly offered us drink vouchers to apologize, which we really appreciated. We also had dinner on the rooftop with a beautiful view, and the à la carte breakfast at their restaurant was delicious. The only small downside was that we arrived 10 minutes late for our rooftop drinks reservation and they didn't seat us. We were a bit disappointed, but we understand the policy. Overall, we had a wonderful stay and will definitely come back. We will keep the people of Arlo in our hearts.
• JS

  Jess Stewart

  Jul 1, 2026
  5.0
  I absolutely loved this hotel. It was even better than I thought it would be. My flight was super delayed and each time I called the hotel to let them know I was still arriving (just very very late) they were so kind and understanding and assured me there would be no issue getting me checked in. The room, although tiny but typical for New York was super modern and very clean. I loved my view of the city. Every single staff member from front desk, concierge, and even coffee bar was extremely friendly. I was always greeted with a warm smile and us southerners love a friendly moment. The location was absolutely perfect for my stay. I was able to easily walk to training each day. I would highly recommend and stay here again. Thank you Arlo for a great experience.
• MS

  Martha Sesteaga

  Jun 23, 2026
  5.0
  We had a great stay overall. The property is beautiful, the staff was friendly, and the location is perfect—close to everything we wanted to do. Lots of food choices on 9th Ave, Times Square is only 7 minutes away, and subway stops are only a block away. The only area that needs improvement is housekeeping. Throughout our stay, something seemed to be overlooked almost every day: small towels were missing one day, Kleenex another, bottled water another day, and on our last day, the body wash dispenser had not been refilled. Unfortunately, I discovered this while already in the shower, and my husband had to go to the front desk to explain the situation while I waited for someone to bring more body wash. None of these issues was major on its own, but the repeated oversights were noticeable and affected the overall experience. We would still recommend the hotel and would consider staying here again because the location and overall experience were very good.

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