Best Western University Inn

Reviews

• RB

  Roy Baker

  May 9, 2026
  1.0
  Spent 6 hrs driving to pick up grandson from college my wife very tired and hungry. Guys at front were helpful,first keys didn't open our room . They were ab k e to fit the problem, 2 ND problem my wife is a clean freak, she check everything. She rolled back bedding and found what looked like bed bugs. Took pictures ,were not bedbugs. Bedding wasn't changed stained and dirty. Was able to get clean bedding ,wife changed bedding,room smelled like wet dog.when all was done ,there a restaurant in motels 7 o'clock and restaurant closes at 8 as we were told and we were turned away because they were busy and closing at 8. So we walked across street to McDonald's and worst thing we ever done was to walk into that McDonald's restaurant. Stood at counter to order food and no one would wait on us. Order food on kiosk and paid for . After about 5 minutes one of female worker walk by and I told her that machine didn't give us a receipt she replied don't care. About 10 minutes later she walked to counter with our food in a bag and thru at me. Not even in town for an hour to find out i will never go back people ar we rude. The only person that wasn't rude was the mourning desk clerk really nice guy he was able to answer all are questions. Over all we paid 325 dollars, you would think paying that much k you get better service and I know mcdonald's not Best Western concern but we wouldn't be in that predicament if the restaurant didn't turn us away and hour before they close. Worst best Western we ever stayed and we stayed at alot Best Western thru out united states.
• CB

  Cheryl Brand

  Apr 16, 2026
  4.0
  This is an older establishment hotel but comfortable. The restaurant does a great job on their salmon and roast beef.
• YF

  Yann Floyd

  Mar 13, 2026
  5.0
  Very cool experience, the staff was nice too and welcoming
• KT

  Kit T.

  Feb 25, 2026
  5.0
  I’m an artist and traveled into to town for a talk & workshop at St. Lawrence university. The hotel was literally next door so that helped ease my anxiety along with the fact, there was a business office where I could finish writing and print off my talk. Thank you to the staff member Brittany, who helped ease some of my anxiety by being kind. Also, the hot tub was perfect my first night after a long day!
• TH

  Trisha Hosley

  Jan 17, 2026
  5.0
  Stayed here for a hockey tournament and it was awesome. Nice pool and workout room Comfortable clean rooms(I slept great) Fun convenient restaurant and bar. Centrally located in Canton.

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