HR
Hillarie Ralston
Oct 1, 2026
Five stars: a Williamsburg favorite for 10 years
I've been coming to the William Vale since it opened a decade ago, and it has only gotten better. I love Westlight, the view, the staff, and the food and drinks. Since moving away from NYC, it's now my favorite hotel. The rooms are big, quiet, and spacious, and having a balcony is a treat. Even though my office is in NYC, I choose to stay here because of the hotel itself.
The team has also come through for me when it counted. When a hurricane and travel delays caused me to miss a stay, they helped me get a refund.
I recently hosted 100 customers visiting NYC for the first time at Leuca, and it was a huge success. I had a tight budget, and Myya understood our goals from our first conversation. We did a full buyout with a make-your-own pizza and pasta night, and our guests loved it. The space was perfect, and Myya was communicative and helpful from planning through the night of the event. My team's highlights were the corn risotto and the Italian cookies, which we still can't stop talking about.
Thank you to Myya and the Leuca chefs for next-level service. I hope to host more events with this team!
NS
Natasha Stokes-Nair
Sep 30, 2026
Would not stay again — great restaurants, but that's it**
At check-in, I wasn't able to use tap to pay, which was my only available form of payment through my work card. I understand that may not be standard protocol, so I asked for a credit card authorization form to be emailed to me instead. It was never sent, and the front desk agent was quite rude throughout this interaction. He kept saying my card was declined when booking the room but how is that possible if I was able to book the room and had confirmation?
I booked a corner suite, but neither the bedroom nor the living room had overhead lighting, only lamps, which was strange for a suite. The room also had a noticeable mildew smell.
The next evening, a coworker and I were talking at normal volume in my room while she waited for her uber (maybe was in the rooms 10 mins) when someone began pounding on the door, saying he was security and demanding we open it. When we asked for proof, he provided none and said that if we didn't open the door, he would open it himself. As a woman, I found this extremely alarming. I can't imagine we generated a noise complaint, and if there was one, a simple call to the room would have been far more appropriate. We were treated as if we were throwing a party.
To top it off, my final invoice included minibar charges for candy and soda. I don't eat candy or drink soda, so these charges were clearly not mine.
The one bright spot was the restaurant staff at both of the hotel's restaurants, who were genuinely great. Otherwise, I'd skip this hotel.
SB
Sunindiya Bhalla
Sep 29, 2026
Hosted my brother's 40th birthday at Westlight and it was incredible! The venue, the food and drinks, and most of all the staff were amazing! They were so easy to communicate and work with from afar as I'm not based in NY. They were so accommodating when the weather forced us indoors and set up the perfect space and were very attentive to guests. Our guests were wowed and will definitely be back! Thank you Myya and the WV/Westlight team!
Overall the hotel location was really good and the room was clean, minus the person smoking weed next door. There were issues however from the minute i checked in. I was told a quiet room away from the elevator would not be an issue. When I got there the front desk told me I was next to the elevator and it cost an additional $1,000 to get a room away from elevator. This was really awkward and I refused. After 15 minutes or so of fighting he said i'll check with my manager, and they gave me one away from elevator. Also after the stay I was charged for the mini bar which i did not use, for chocolate bars, candy and iPhone cable, none of which i used. I was only there to sleep, from about 1am to checkout. The hotel is in a great location, but trying to up charge me at every point soured the experience.
TL
Tyler LaMonte
Sep 21, 2026
We had an incredible experience hosting our surprise engagement party at Westlight at The William Vale. From start to finish, Myya was an absolute pleasure to work with responsive, organized, accommodating, and genuinely invested in making sure such an important night went smoothly.
The venue was beautiful, the atmosphere was perfect, and our guests had an amazing time. Sean and the entire Westlight team took great care of us throughout the evening.
I also want to specifically recognize Tyler, our server, and the security guard working our event that night. Both were extremely accommodating, respectful, and professional, and they helped make the entire experience feel effortless. I made a point to personally thank them both before leaving because their service genuinely stood out.
Pulling off a surprise engagement requires a lot of moving pieces, and the team handled everything incredibly well. We were having such a great time that we even extended the event an additional 30 minutes.
I couldn’t have asked for a better experience for such a special occasion. I would highly recommend Myya, Westlight, and The William Vale to anyone planning an engagement, celebration, or private event, and we would happily work with them again in the future.