Hotel Indigo Williamsburg - Brooklyn by IHG

Reviews

• EL

  Erica Leo

  2 days ago
  1.0
  If you would like to actually sleep this is not the right hotel. Loudest hotel I’ve ever stayed at. If you do not need actually sleep at night and want to just lay in bed listening to every person get off the elevator and every other guests conversation this is the hotel for you! I called the front desk about the noise and they said there was nothing they could do and no other rooms they could move me to. I ended up leaving the hotel in the middle of the night. Luckily I am only a train ride away from grand central. We paid $700 for a dirty, loud hotel room.
• LP

  Louis Provenzano

  2 days ago
  1.0
  Be aware of additional fees added to your stay. In addition to my hotel rate of $450. per night for a third floor room facing the street an additional $400. security deposit was required and an additional “service” fee of $183. At checkout. After explaining to the front desk employee that I did not appreciate the hidden fees and that we had issues with the bed comfort she smugly replied “some quests have a good experience, some don’t.” No apology, no attempt at trying to understand my position or explain why the lack of transparent pricing. Would not recommend this property.
• CS

  cindy Shechtman

  May 13, 2026
  5.0
  Abel who works at the front desk is exceptional at his job and the indigo hotel is very fortunate to have him working there. His personality and overall joy of his job shines thru and he could not be more helpful to the guests staying at the hotel. We have stayed here at this hotel several times coming in to visit our son and the service is very important to my husband and I. Abel was not only helpful w recommendations on the area but was also very helpful w our bags and assisting us w requests!! Don’t hesitate to stay here if you want top notch front desk assistance from Abel!! He’s exceptional at what he does and it shines thru as he works so well w the other front desk folks!! Go… stay here!! You will be sooo happy you did!!
• AC

  Allison Crane

  May 4, 2026
  5.0
  After some frustration with reserving multiple accessible rooms online… where it is rumored I booked the wrong weekend 😏… I was saved by their manager. Not only did Chandler honor the price of the original booking, but he ensured all relatives had rooms meeting their requirements/expectations. Amazing deal for a Brooklyn hotel in the middle of EVERYTHING you could ever want to do. Thank you so much for helping make a family weekend so memorable!
• RK

  Roy Kreag

  Apr 29, 2026
  3.0
  3/5 stars. Had standard room, King bed. For two nights, it costs $487. The cons: the bed at room 312 was a bit sturdy to my liking, and positioned pretty low to the ground. The bathroom shower, water pressure was weak since it took me a while to rinse off body wash. Since the room was close to the elevator, you would hear the elevator ring or make a sound when it reaches the floor and the visitors. This is not the same as the outside noise. Found long strands of hair so I know the room was not vacuumed or cleaned properly. The pros: location is convenient. The room is spacious. There is parking near the hotel entrance for a fee, but I opted for a cheaper lot just one block away. You can always drop your stuff off first if your reserved parking isn't next to the hotel. Subway is next to a diner which is really nice. You can't hear the outside noise which was great, even when facing Lorimer St. The road around here (Keap St.) needs some upkeep, however. Couldn't find it in me to give this 5/5 stars unfortunately. Guests- if your room needs tidy, speak to front desk. I just didn't have time to do it since I was running behind with other commitments. Need another hotel built around here since I don't think I'll be back.

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