avid hotel Brooklyn - Dyker Heights by IHG

Reviews

• TL

  T L.

  Jul 20, 2026
  5.0
  Great hotel, clean rooms, kind staff, free breakfast, reasonable price, nice gym, and good location. It was about 30 minutes from Penn Station. The rooms are the perfect size for 2 people.
• AC

  Amiran Chiragishvili

  Jul 16, 2026
  1.0
  I went and they charged me for two numbers when I needed one, I lost $215.
• GM

  g m

  Jul 12, 2026
  4.0
  Hotel is in dyker heights just on bayridge border. Have the convenience of some great food that is still around in dyker bayridge and bensonhurst. Less than 10 minutes to the train. Very convenient to get to city if needed. Fairly new and clean. So as hotels go it hasn't had time yet to get run down. Hopefully ownership can keep up to date on maintenance. Keep it looking decent. My only personal complaint. I asked for a room on top floor with a view of the bridge. Person at desk just dismissed me. Gave us lower room facing side street.. o well..
• CM

  Carol Mahedy

  Jul 8, 2026
  5.0
  We just needed a place nearby for a family funeral. Such a pleasant experience. Kindness from all staff. Parking. Immaculate well appointed room. Grateful.
• MM

  Madison more

  Jun 15, 2026
  1.0
  I checked into this hotel on June 10, 2026, after a grueling 18-hour drive with my mother. Our arrival was met with hostility and irrelevant questions from an employee named Zaf. It was incredibly intimidating, especially considering the hospitality industry. As I was checking in, I noticed a man walking in and out angrily. Zaf claimed he was upset because he had to pay, which was completely irrelevant to me. His unprofessional and rude behavior made the situation even more unpleasant. Fast forward to the 13th, around 10 or 11 am. I was searching online for better rates because the prices they charged Are absurd. I had also experienced terrible management and customer service. Determined to resolve the issue, I went up to the desk. The manager, Naji Kotob (also known as the owner), was not friendly or welcoming. He persistently insisted that the availability I was seeing online was not real and refused to let me change rooms. He even lied about having different-sized rooms. I politely requested to book directly, but he informed me that the rooms were completely booked. the day before, Zaf had been informed that I would be extending my stay by a few days, and that they were fully booked at that point. It was 11:30 am, and I had already walked up to my room, gathered my belongings, and checked out. Despite my efforts, I was left with no choice but to accept the situation. I strongly advise anyone considering staying at this hotel to read the reviews. They consistently report similar issues and scams. I am still waiting for the return of 150 worth of my deposit. It will be a challenging battle, you won’t be keeping my money Naji Kotob. To add insult to injury, I was also given linens that were dirty . I will upload them below.

Frequently Asked Questions About avid hotel Brooklyn - Dyker Heights by IHG