SureStay Plus by Best Western Reno Airport

Reviews

• MK

  Michael Klein

  2 days ago
  5.0
  Cozy hotel but definitely a little out of date. Sad that it is getting replaced soon if I return to reno before then I will definitely stay again. Very friendly staff. Great prices.
• PH

  Patrick A. Hall

  2 days ago
  4.0
  Nice place, but a little far for walking to down town Reno. No casino. Great for an overnighter.
• NP

  Nicole Pascalli

  Aug 24, 2026
  5.0
  We are here as evacuees from the hawk fire with our dogs. We only planned for one night but we have had to book a few times for more nights. They have been more than helpful and accommodating. Erin at the front desk helped me with a booking issue and took care of it right away and was awesome. The housekeeping staff is also very attentive and helpful. The room is dog stinky but it’s a pet room so I’m not suprised. Beds are comfy the courtyard is nice. I don’t know what all these bad reviews are about but I’m having a great experience and so thankful to be here during our crisis. Thank you to all the staff for keeping this place running!
• DF

  Debra Freeland

  Aug 23, 2026
  1.0
  Front desk staff could care less about your problems with the room. In addition the room had a funky smell and was less than clean. On a positive note the bed was pretty comfortable but not worth the fact that the tv didn't work for 2 days (blamed it on Dish) or the lack of customer service from the front desk staff.
• JD

  Julie Dawson-Parlee

  Aug 14, 2026
  3.0
  Easy in and out to the airport, free shuttle, and save a buck on parking by leaving your car there and just shuttling over to fly out. But, the rooms are dated and dingy, I found food crumbs on the floor, carpets are stained and coming up, room smelled like stale smoke & had noisy plumbing. The bed was decently comfortable and we just needed a quick stay, so it was enough.

Frequently Asked Questions About SureStay Plus by Best Western Reno Airport