Elevate Hotel Ruidoso

Reviews

• CS

  Cindy Sanchez

  Aug 15, 2026
  5.0
  Best hotel I’ve stayed in Ruidoso! Staff is friendly, pool is warm, breakfast and location! Can’t ask for more
• ES

  Estrella S. S.

  Jul 24, 2026
  5.0
  Me gustó ese hotel muy bonito y huele muy rico
• TM

  Tom McManus

  Jul 15, 2026
  5.0
  If you’re visiting Ruidoso, this is the place to stay. The Elevate Hotel is truly a hidden gem! We recently stayed here for the 2026 IRONMAN 70.3 Ruidoso, and from the moment we arrived, we felt like family. The staff was absolutely incredible always friendly, always smiling, and constantly offering great recommendations on places to visit, restaurants to try, and things to see around Ruidoso. The owner is first-class and genuinely cares about every guest. He literally goes out of his way to make sure everyone is comfortable and well taken care of. I’ve stayed at countless hotels during my travels, and I can honestly say I’ve never experienced hospitality quite like this. Breakfast each morning was excellent, and once again, the staff made sure everyone felt right at home. It’s rare to find a hotel where every single employee is so welcoming and invested in making your stay memorable. We’re already looking forward to coming back for IRONMAN 70.3 Ruidoso next year. Great things are happening at the Elevate Hotel, and we can’t wait to see all of the exciting improvements they have planned for 2027. Thank you to the entire team for making our trip so memorable. See you next year!
• JR

  JESUS RODRIGUEZ

  Jul 14, 2026
  5.0
  IHere's a polished, heartfelt review you can post: ⭐⭐⭐⭐⭐ I cannot say enough wonderful things about this hotel and its incredible staff. From the moment I reached out, they treated us with genuine kindness, compassion, and professionalism. Due to an unexpected illness, we were unable to travel as planned. Instead of adding to our stress, the hotel responded with understanding and generosity by accommodating our situation. Their kindness during a difficult time meant more to us than they probably realize. Exceptional customer service like this is rare. They went above and beyond, treating us with respect, empathy, and care every step of the way. It is clear that they truly value their guests, not just as customers, but as people. Although we couldn't make our trip this time, their outstanding hospitality has made us even more excited to visit in the future. I will gladly recommend this hotel to my family, friends, and anyone looking for a place where kindness, professionalism, and genuine hospitality are a priority. Thank you for your generosity and for turning a disappointing situation into such a positive experience. We look forward to staying with you soon!
• JL

  Jolissa Lopez

  Jul 5, 2026
  1.0
  Absolutely one of the worst hotel experiences I’ve ever had. I would give this place zero stars if I could.Not only were we falsely accused of having multiple guests in our room, but the hotel charged us an extra $100 for something that never happened. There was absolutely no proof because it simply wasn’t true. Instead of treating paying customers with respect, they seem more interested in making up excuses to add extra charges.What’s even more concerning is that after we checked out early two days later and random charges are still showing up on our card. At this point, it feels like they have no control over their billing—or worse, they just don’t care. It’s unacceptable to continue charging guests after they’ve already left without any explanation.This hotel completely ruined what should have been a relaxing stay. Between the false accusations, hidden fees, and unexplained charges, I left feeling ripped off. I would strongly warn anyone considering staying here to think twice, keep a close eye on your bank account, and save yourself the headache. There are plenty of hotels that actually value their guests and don’t treat them like an opportunity to squeeze out more money.