SureStay by Best Western Grants

Reviews

• SN

  Sasha Nunis

  4 days ago
  1.0
  Parwan or Parvan Front Desk Reception who claims to be the owner of the hotel is an unscrupulous person. He did not check us in as the reservation was in a different name to the credit card used. Asked us to leave the property, we did however he still charged the credit card on file. Unbelievable behavior! The GM Brandon Pike didn't handle things differently either. No backbone to stand up for what is right! Response to Brandon P reply: if you were concerned about fraud, why did you still charge the credit card for the reservation even though the guest that turned up was refused service? Doesn't make sense! Think about it. You know you are lying!
• ED

  Ellen Dehner

  4 days ago
  5.0
  We would stay here again! Friendly, accommodating staff and clean rooms with comfy bed and pillows! Pool, hot tub, Continental breakfast, and pet friendly. Handicap accessible rooms with easy access. We'll look for other SureStays when we travel.
• MO

  Michelle Onofrey

  May 9, 2026
  3.0
  The staff was great and gave helpful info for restaurants. Unfortunately the room (sheets) were shredded in some places and had stains on them. However, the bathroom was clean and the breakfast was decent. If the room was clean I would have found this to be a hidden gem.
• LD

  Lora Daugherty

  May 8, 2026
  5.0
  This place was quiet and so clean and the front desk guy was so nice! Great stay especially if you’re looking at a room with a door directly to your car.
• LS

  Liz Seger

  May 7, 2026
  4.0
  Best hotel value in Grants, usually under $100 with tax. Kind and helpful staff, great hiker box for CDT hikers, comfy beds, clean rooms, high water pressure, guest laundry. Kudos to day manager Brandon for all his help!

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