SureStay Plus by Best Western Alamogordo White Sands

Reviews

• CD

  C Diaz

  2 days ago
  1.0
  The room reserved for me was booked through my company. I arrived late after traveling almost 16 hours to get there. The room that we had a confirmation reserved 1 king nonsmoking was all of a sudden not available. The clerk booked me into another room 212 I walked in there were dead bugs everywhere, dirt and filth on every surface, the beds had sheets that had been slept in and never cleaned or changed with pubic hair, blood, bugs and fluids. The furniture is covered in dirt and stains. The advertisement that this is a renovated hotel is a lie. I went to the desk clerk she was not surprised by the condition of the room and was apologetic. She gave me a second key to 201 and the condition was the same filthy condition. Hair, dirt in the sheets, a unit was broken and loud. I was forced to find a hotel room in the middle of the night instead of having the room that was falsely advertised. Do not waste your money on this place it may cost you more in health hazards and bugs.
• CC

  C. Chao

  May 4, 2026
  1.0
  We did not have a good stay. The room on the second floor was not clean—there was hair in the shower and a persistent bad smell from the toilet area. We don’t expect luxury at this price, but basic cleanliness should be a given. The photos are also misleading, so don’t rely on them.
• JR

  Jeffrey R

  May 4, 2026
  4.0
  Great access to White Sands National Park. A bit dated, but clean. Decent breakfast. Excellent window coverings. Good TV channel selection. Shower and towels are just so so. Bed was comfortable. Pillows were small and squishy. Staff was friendly. Price was very good.
• HG

  Heather Giesegh-Tusha

  Apr 26, 2026
  5.0
  To say this is the perfect little place to stay is an understatement. I had called ahead to request a downstairs for an elder. We came for a celebration of life, stayed for 2 nights,and weren't sure what to expect. When we arrived we were greeted by Windy. Check in was seamless and she was an absolutely welcomed kindness after a long journey. The following morning, Tory was helpful, professional and extremely knowledgeable of the local scene. Heidy was in charge of the breakfast and boy did she do an amazing job! All the food was hot, fresh and the area was clean! What a wonderful stay! We will be back!
• RG

  Rhiannon Kennedy Giesegh

  Apr 26, 2026
  5.0
  My family and I stayed for two nights. It was great the rooms were clean and cool. We had a great time. Windy was very helpful getting us checked in and letting us know where our room was, we had someone who has trouble walking and they were very accommodating. Tory was such a help during our stay, she was so very helpful and had a lot of local knowledge. The breakfast was run by Heidy, which was fantastic. My waffle was a red velvet waffel, I have never had that at a hotel it was amazing. There was such a great selection of breakfast foods, and everything had its own utensils. Overall, if I had to be in alamagordo again, it would be here.