Heart of the Desert is a working pistachio ranch and vineyard with four retail establishments in New Mexico. We are best known for our farm fresh pistachios and Award-Winning New Mexico wines. Each store offers wine and pistachio tastings. We offer worldwide shipping and produce attractive gourmet baskets that make great corporate and family gifts. Visit the Largest Heart in the World! Heart of the Desert’s trademark heart welcomes you to the ranch, standing 26’ tall and 20’ wide at the main store in Alamogordo. Free farm tours are offered that showcase how pistachios are grown and processed as well as a stunning Tuscany themed patio that overlooks the groves and is available for private parties or enjoying a relaxing glass of wine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.