Best Western Bordentown Inn

Reviews

• MH

  M. H.

  5 days ago
  1.0
  Kind of dark in the rooms, but there's this light hint of some type of smell. Musty? Past smoker? Refrigerator.... the freezer area was never defrosted. Thus excess ice really took over. Small space for frozen stuff because of that. Edge of the fan in the bathroom ceiling had long hoke in ceiling. Son just found a live cricket in the shower as he got in. Inner door of shower door, paint chipping off. If here for the EDP Soccer Tournament, go with the Holiday Inn Express. Looks newer and we always stay there and been impressed. Especially the breakfast. Only reason we stayed here is because a bunch of the guys from the team were staying here. Oh, the pool is closed since service has to be done.
• TR

  Tessa Elena Rouleau

  Sep 28, 2026
  2.0
  ⭐ BRUTALLY HONEST — OUR 4TH AND FINAL STAY We’ve stayed here four times. Our first stay was okay for the price, and we kept coming back because the rates were reasonable. This time, we booked TWO KING ROOMS, expecting a better experience. Unfortunately, it was our worst stay yet. My daughter found a dead bug under her pillow. Then I was given a key to another room, opened the door, and discovered someone was already staying there and was in the shower. The front desk seemed unaware that the room was occupied. The replacement room had a live spider on the bed, a dead roach, a dead earwig, and flies. The floors appeared dirty and unswept. My daughter’s room also had a damaged/collapsed section of ceiling in the shower that was visibly in poor condition. The parking lot had a large amount of litter, including what appeared to be dozens of discarded Slurpee cups. The most uncomfortable incident was seeing someone hand another person a Ziploc bag containing what appeared to be small pills outside one of the rooms. I have no way of knowing what was actually in the bag or what was taking place, but the situation made us uncomfortable. We kept returning because the price was good, and we were willing to overlook some shortcomings. But this stay crossed the line for us. Dirty floors. Multiple bugs. Poor maintenance. Excessive litter. An extremely concerning room-key mix-up. And an uncomfortable incident outside the rooms. We gave this hotel four chances. There won’t be a fifth. The price is no longer worth it to us.
• PW

  Peter Wood

  Sep 6, 2026
  2.0
  The employees that were working the front desk and the dining room during our stay were super helpful and friendly and went above and beyond their job duties to help us out when we asked. When we arrived in the room, we noticed right away a rather strong cigarette smell. We’re aware that the rooms are labeled “non-smoking” but it is entirely possible that nearby residents were probably smoking either in the outside stairwell or on the balcony above us. Moreover, after checking out our room upon arrival, there were quite a few things we noticed. For one, we had to go to the front desk multiple times throughout our stay to ask for additional towels and toilet paper, as the room had paltry amounts of said items. We also noticed the floor was in dire need of being swept, so we had asked the front desk clerk if it was possible someone could sweep our floor, and the clerk volunteered. Additionally, she even offered to mop our floor, which was super kind of her. But she came to our room with a broom with a wet hotel towel wrapped around with it. Granted, I’m not too familiar with how much access the front desk clerk has to any custodial equipment for the hotel, but would it be helpful to at least allow them access to an actual mop and bucket with proper cleaning supplies? We also noticed cobwebs in the corners of the walls and behind the bed, one of the lamps wasn’t working, and the room was missing a floor lamp. For our breakfast, the selection of foods was quite sparse. The ingredients to make the Belgian waffles wasn’t there, when we arrived at the buffet around 9am our last day there, most of the food was gone, and, moreover, we overheard an employee working the dining room saying that she was not able to serve the French Toast sticks today because they had ran out of maple syrup and she volunteered to buy maple syrup with her own money. Similar to what I previously said, I’m not particularly keen on hotel practices in general, but it’s sad that a hotel employee has to go out of her own way to spend her own money to help out hotel customers. Wouldn’t it make sense for an international hotel chain, such as this one, to make sure they have ample supply of whatever staff need to help out customers? My wife and I have stayed at previous Best Westerns in other states like PA and CT with hotel room rates similar to this location and the upkeep and cleanliness of the rooms was much better than what we experienced here, so keep in mind that this does not tarnish our impression of this chain in general.
• CT

  Carolina Talavera

  Sep 5, 2026
  1.0
  Terrible—everything was dirty. The pool is never open; that was the reason we stayed there, yet at check-in, we were told it was closed. I do not recommend it.
• MD

  Mark Doenges

  Aug 29, 2026
  3.0
  Room floor was dirty. Bathroom sink had a hole in it that was repaired but not very well. Older hotel. Desk clerk was friendly. Not worth the $180 we spent...

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