Holiday Inn Express & Suites West Omaha - Elkhorn by IHG

Reviews

• AV

  arnold vigoa

  3 days ago
  5.0
  Nice clean room and good breakfast with plenty of options.
• TS

  Tina S.

  Sep 12, 2026
  1.0
  Noisy, thin walls, traffic noise from street. This is the fourth Holiday Inn Express we have stayed in on our trip across the U.S. I will never stay in another on. They are poorly built and noisy. You can hear people stomping around and, in this particular one, you can hear the person using the toilet in the room next door. Mediocre breakfasts at best at these chains. No coffee makers in room.
• TW

  Traveorn Woods

  Sep 5, 2026
  5.0
  THE GIRL WHO CHECK US IN WAS VERY POLITE HELPFUL COURTEOUS INTERACTION . OVERALL WILL LOVE TO BOOK ANOTHER STAY AT THIS PROPERTY ALL EMPLOYEES ARE VERY NICE AND TRANSPARENT AND NON JUDGEMENTAL . Overall A
• CK

  Corey Kracl

  Aug 14, 2026
  1.0
  Extremely Concerning Experience, Check Your Room Carefully. We stayed at this hotel for one night while in Omaha for a birthday party, and what happened was extremely concerning. After checking in and getting settled in our room, our 2-year-old found an unmarked pill underneath the bed. We immediately contacted Poison Control, who instructed us to go to the ER for observation. As a result, we spent the night at the hospital instead of the hotel and were left with a $2,000 medical bill. What was even more frustrating was how the hotel handled the situation afterward. When we contacted the manager and explained what happened, instead of taking the situation seriously, we were essentially told that their employees had worked there for a long time and therefore couldn't have missed cleaning underneath the bed. In other words, the responsibility was placed on us rather than acknowledging that an unknown pill was found in a room that had supposedly been cleaned and prepared for a new guest. We have no idea how the pill ended up under the bed, and I'm not going to speculate about its origin. What I do know is that a 2-year-old should never be able to find an unknown pill on the floor of a hotel room. We didn't get to stay in the room because we spent the night in the ER making sure our child was okay. If you stay here, please check your room carefully before allowing your children to play or crawl around, particularly under beds and furniture. Our family had a frightening experience that could have ended much worse, and the response from management only made the situation more disappointing.
• VB

  Vernita Brooks

  Aug 6, 2026
  5.0
  This was such a wonderful place to stay. Everyone was so friendly and helpful. 100% recommend!!!

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