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Best Western Plus Hanes Mall Hotel

4.0
(1,665 reviews)

Business Details

3330 Silas Creek Pkwy, Winston Salem, NC
27103, United States
(336) 893-7540
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Hanes Mall Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hanes Mall Hotel will stand out among other hotels in Winston Salem,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hanes Mall Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Hanes Mall Hotel
3330 Silas Creek Pkwy, Winston Salem, NC
27103, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.0
1,665 reviews
5 stars
771
4 stars
466
3 stars
194
2 stars
77
1 star
157
  • LP
    L P
    Sep 19, 2026
    3.0
    The employee was very courteous, however the carpet in the room needs some shampoo and vacuuming
  • MK
    Monique K
    Sep 16, 2026
    1.0
    GROSS!!!! WON'T STAY HERE AGAIN!!! Hair inside the bedsheets!!! Plumbing issues (completely blocked tub); hot water issues; Carpets stank and was peeling. Asked to be moved to another room. Still plumbing issues!!! Smelt like mildew; peeling paint, tap in bath dripped all night, walls and door were dirty and grubby. Couldn't have a shower in the second room either (slow draining and no hot water) but we just gave up and went to sleep. We were too grossed out to eat the breakfast. I didn't trust the hygiene of the place. I felt like I needed a shower after I left. Would never stay here again!!! How does this place even have the Best Western brand!!!!!
  • NH
    NAJI HAZAMAH
    Sep 14, 2026
    1.0
    I used to stay at this hotel almost every month and considered myself a regular customer, but after my experience in Room 506, I will not be coming back. The room had a noticeable damp/musty smell, and the refrigerator was unbelievably loud. It made a constant grinding noise that sounded like a machine running in the room and made it very difficult to rest. I have a video showing exactly how loud it was. I was also disappointed with the pricing. I was charged about $30 more for the room than the price I found online. On top of that, the deposit policy seems inconsistent — sometimes I have been charged a deposit and other times I haven’t. As a regular customer who stayed here almost every month, I expected much better. Room 506 completely changed my opinion of this hotel. Unfortunately, I won’t be returning.
  • ET
    Efram Torres
    Aug 9, 2026
    2.0
    Saw several cockroaches in my room on the 2 days i stayed at this hotel. Service was decent and room was decent, but I just hope I didn’t bring any friends home with me.
  • VJ
    VON J
    Jul 20, 2026
    1.0
    My room was awful. I had stain on my sheets, the shower had a hole in it and the air conditioner was broke. They didn’t offer points or anything to accommodate my stay.

Frequently Asked Questions About Best Western Plus Hanes Mall Hotel

Does Best Western Plus Hanes Mall Hotel offer free breakfast?

Yes, a free breakfast is available for guests at Best Western Plus Hanes Mall Hotel.

Is there a fitness center available at Best Western Plus Hanes Mall Hotel?

Yes, the hotel has an in-house fitness center for guests to use.

Brand Certified Facts from Best Western Plus Hanes Mall Hotel

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Certified October 11, 2026Yext Knowledge Graph
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