Holiday Inn Express Greenville by IHG

Reviews

• AH

  Adam Hinson

  May 27, 2026
  4.0
  It’s what I’ve come to expect from any Holiday Inn Express, a good sized, comfortable & clean room.
• RB

  Ryan B

  May 26, 2026
  1.0
  The main reason I’m leaving this review is the complete lack of common sense and customer service I experienced at breakfast. I had an appointment at 7:00 a.m., so I was leaving the hotel at 5:52 a.m. The breakfast area was already fully set up, with the food sitting out and ready for guests. I went to grab a cinnamon bun for the road, and an angry older employee immediately stopped me and told me I could not take one until 6:00. I explained that if I waited until 6:00, I would be late, and asked why I couldn’t take one item five minutes early when the food was already sitting there on the buffet. She was completely unreceptive, as if the idea of customer service had never crossed her mind. So apparently, if I wanted to partake in the breakfast that was already set out for guests, I had to stand there and stare at it for five minutes first. Also, since I'malready here typing, the room cleanliness was not great. There was hair all around the bathroom sink, like someone had shaved and housekeeping simply didn’t clean it. The EV chargers were all broken, and the employees seemed clueless about them. Honestly, it would be better not to advertise or offer EV chargers at all if the hotel isn’t going to maintain them or at least inform staff about their status. Overall, this was a disappointing stay. A hotel doesn’t have to be perfect, but basic cleanliness, working advertised amenities, and a little bit of reasonable customer service should not be too much to ask. The next night I stayed at a different holiday inn, and they left the non-cooked items in the breakfast buffet available all day. So I know it wasn't a holiday inn policy that kept them from letting guests eat the breakfast buffet.
• TT

  Timmy

  May 4, 2026
  5.0
  Wonderful Stay, Wonderful Staff, Wonderful Breakfast, Wonderful Shuttle Driver - I had a GREAT time staying at this Holiday Inn Express - I was greeted with LOVE and treated with kindness and very wonderful hospitality!! All around great service and a great place to stay while in Greenville - Pura Vida
• MP

  Maura Pratt

  Mar 30, 2026
  3.0
  Room smelled a little odd when we first got in and the 3rd and 4th days there out of 7, they were painting something and it caused the whole entire hotel to smell like nail polish. Gave my family headaches and migranes. Other than that the service was great and it was nice.
• KS

  Kelsie Saporita

  Mar 19, 2026
  5.0
  Clean and nice hotel. Breakfast is really good.