Holiday Inn Express & Suites Greensboro-(I-40 @ Wendover) by IHG

Reviews

• AM

  Annie McAfee

  Jul 16, 2026
  5.0
  We stayed one night here in a king room with sofa pullout just as a break on our trip back to Atlanta from DC The exterior is a little outdated and lobby isn't as cool looking as other hotels but overall it's an excellent value and part of our visit is the breakfast provided by hotels since we have a toddler and he never knows what he wants to eat on a day We like to do road trips so we tried out holiday inn Express, Drury inn, Hyatt place and Hampton inn this time & holiday inn Express was our #2 pick for breakfast They had a great selection of baked goods individually wrapped which was nice bc it felt more sanitary but also felt like the items may have been baked off-site which I'm ok with but others may see as less interesting. I was super impressed they even had a gluten free udi selection The hard boiled eggs here were cooked perfectly and it was interesting they were pretty bagged but not an issue. The yogurt selection was superior here as they had multiple brands to choose The biscuits were softest here of any chain above. The room was super clean! The carpet & couch had no visible stains or tears, etc They have plenty of towels and clean linens & the provided dove toiletries were great and stocked. Well definitely be picking holiday inn Express again over Hampton and Hyatt for sure Parking was free and not super plentiful but enough for everyone there
• TD

  TJ Doshi

  Jun 23, 2026
  1.0
  ⭐ 1 Star – Absolutely Terrible Experience This was one of the worst hotel stays I have ever had. I am extremely disappointed with Holiday Inn Express Greensboro, NC. The room smelled bad from the moment I walked in. The bathroom drain was clogged, causing water to back up instead of draining properly. Even worse, I found a used condom in the bathroom, which clearly shows that the room was not cleaned properly before my arrival. I also saw German cockroaches in the room. Finding roaches in a hotel room is completely unacceptable and made me question the cleanliness of the entire property. The breakfast experience was just as bad. I found a hair in the orange juice, which was disgusting and completely ruined my appetite. Basic cleanliness and food safety standards were clearly not being followed. To make matters worse, I accidentally left my mobile phone charger in the room. When I returned to retrieve it shortly afterward, the staff told me they could not find it. I found this very suspicious and was extremely disappointed by the lack of assistance and concern from the hotel staff. The staff’s attitude was rude and unprofessional throughout my interaction. Between the dirty room, bad smell, clogged bathroom drain, used condom, cockroaches, hair in the orange juice, and poor customer service, this stay was a complete disaster. I would not recommend this hotel to anyone. Management needs to seriously address cleanliness, maintenance, and staff training issues. I will never stay at this property again.
• MW

  Matt W.

  Jun 19, 2026
  1.0
  I rated this hotel 5 stars a year ago. 1 year later and I don't know if the management changed or what. I spent thousands of dollars at IHG hotels and always chose them for business travel. It's the only hotel group I have any status with, Diamond Elite, which is worthless when it comes to perks at this hotel. Zero welcome during check-in. Zero ability for early check-in or late check-out. They told me that I had to wait for check-out to request. My wife went down early this morning and they told her they don't have the staff to handle it. I went down later in the morning and they told me all the late check-outs have been already taken. Which is it? The hotel is full they said. Then it is up to management to have enough staff on hand to handle the volume of customers. I requested an extra roll-out bed, and you guessed it, they don't have any. The hotel is fine. The location is fine, but the management is not. Oh, and the smart TV advertised on their website. Nope, a dumb old Samsung from the 2000's. Who doesn't have smart TVs in 2026? They cost $300 these days.
• RC

  Ramon Carcamo

  Jun 9, 2026
  4.0
  Servicio en el estándar de la cadena Hyatt algunos detalles pequeños en la limpieza pero en general muy bien.
• BM

  Bri M

  May 26, 2026
  1.0
  I was staying at this hotel one week a month since June 2024. Unfortunately, due to the horrible experience I had with the general manager, Sandra I refuse to spend any money with the IHG brand, including the points I have accumulated. I understand every organization has policies In place to protect Themselves. however, for the right customer in the right situation where no one will be harmed exceptions should At the very minimum, be considered. I called the hotel and specifically asked to speak to Sandra An hour before my check-in time because I was two hours away from home and thought I left my wallet. Instead of Speaking with Sandra, I was met with a short, unhelpful, snippy Chris who instead relayed back-and-forth messages from Sandra Essentially telling me there was nothing they could do and that If they bent the policies for me, they would have to bend them for everybody. I pulled over and found my wallet and called back exactly 5 minutes later and all of a sudden Sandra was available to answer/ take my call. I asked to rebook my room. I was told by Sandra the rate would be higher, exactly five minutes later. This Frustrated me further so I simply stated “I am not happy with the customer service I am receiving today” and Sandra immediately started going off Saying that she didn’t like my attitude and did not feel like rebooking me and at that point, the call ended. This could a very easily been avoided/rectified in the moment, had the receptionist Chris simply put me on hold or take a callback number for the manager, i.e., the only person that would have been able to help me or in a more professional way, speak to not being able to help me. I did eventually get in contact with corporate, but I did not receive a return call which has led me here. I would only recommend this hotel if you do not have to encounter Chris or Sandra. Housekeeping generally does a good job with the rooms and Nadine and Tiffanie have always been amazing.