SureStay Plus by Best Western Durham Medical Center

Reviews

• JF

  james fulkerson

  Aug 28, 2026
  1.0
  If I would have known about would have stayed somewhere else.
• MF

  Mel Fleming

  Aug 10, 2026
  2.0
  We like the price and the location, but the pool isn’t open, the grass isn’t mowed, and we had 4 people and only three towels! And we asked about the pool that was advertised and they said “it hadn’t been open in awhile”.
• MB

  Micheal Brabits

  Aug 10, 2026
  4.0
  The staff were very friendly. Helpful. Nice. I stayed here a couple days for work. The room was clean and there were no signs of bugs. Bed was comfortable. I just wish they started breakfast at 6 like most hotels and not between 630/7. They keep lobby locked until they decide to open it and that means no coffee, nothing. I get it, due to location and other clientele. Just would be nice to have a cup of coffee and some breakfast before I go to work. Overall not a bad place if you’re just there to sleep. Nothing fancy or extra.
• LE

  Lori Evanochick

  Jul 27, 2026
  1.0
  The pool was out of service. No microwave. Small refrigerator; can barely fit anything. Room and hallway smelled mildew
• MR

  Mayte Ramirez

  Jul 1, 2026
  1.0
  On Wednesday, July 24th, my partner and I stayed at this hotel. Yesterday, when we returned, they charged us a $50 deposit because, according to them, we took some blankets from the room. We told them to check the security cameras because we never, ever take anything. Anyway, we were already there and paid the deposit with the understanding that it would be refunded upon departure. When we left, they refused to return the deposit. The staff was rude and made false accusations. We told them again to check the cameras because we are certain we didn't take the blankets. We are very disappointed with the staff who make false accusations, both the check-in staff and management, since they didn't offer us a solution.