Holiday Inn Express & Suites Raleigh Durham Airport at Rtp by IHG

Reviews

• TB

  Tiffany Banno

  6 days ago
  5.0
  I was pleasantly surprised with the service we received at 2am when we arrived at the hotel we booked last minute due to an issue with luggage, our rental car and our Airbnb so after a tiring day of all issues seeing Antoinette at the front desk friendly and helpful was just what we needed!
• WW

  Wes

  Oct 6, 2026
  4.0
  TLDR Version: Nice hotel, close to railroad tracks and under the flight path of the RDU airport and check your receipt before you leave. I stayed here on October the 2nd, in town for a car show. I have stayed at other hotels in the area but it's my first time staying here. The Good: It's conveniently located to the interstate, restaurants and two blocks from the car show I was attending. Both front desk agents were very friendly. The Bad: There's a train track it goes right behind the property and that train comes through at 2:30 in the morning. Also this hotel sits right under flight path of RDU airport which is less than a mile away and you can hear the jets flying low overhead. The last thing is when I booked the hotel online the cost was $188 plus taxes and fees. When I arrived at the front desk I spoke with Perla who was real nice and friendly and told her I needed a room on the top floor away from the road since I am a light sleeper. She said she can do that however she FAILED to tell me that the room in that location of the hotel would be a upgrade and an extra $14. When I checked out the next morning I asked for a printed receipt and as I was walking out the hotel something told me to stop and look at the receipt and then I discovered the discrepancy. I went back to the front desk and spoke with Calvin who has been there 20 years and he gave me a credit back for the $14 difference and apologized. That's why I'm giving this review 4 stars instead of one star. In my line of business if you increase the price without advising the customer that is in violation of a Federal regulation (UDAAP unfair deceptive acts and practices).
• EP

  Erika Peñaloza

  Sep 30, 2026
  5.0
  Hotel breakfast was great, everything was hot and fresh. Cleaning service was amazing. Everything in the breakfast area was stocked up, the breakfast lady Erendira was very nice and would ask if anything was needed which I appreciated. The rooms were exceptionally clean. The hotel is situated in a great area where less than 5 minutes away you’re able to get a quick bite of food.
• MA

  Margaret Austin

  Sep 26, 2026
  5.0
  Our driver, Reggie, was outstanding! He was very courteous, attentive, and accommodating to all of our needs. We were greeted with kindness, and our baggage was handled professionally and with great care. Reggie is truly one of the best drivers I’ve had in a long time. We greatly appreciated his excellent service and professionalism!
• CS

  Carole Skelly

  Sep 12, 2026
  5.0
  I used park, sleep and fly. I parked my car at the beginning of the trip. Desk worker was friendly and got me on a shuttle to the airport quickly. On my return, shuttle arrived quickly to take me to the hotel with a driver named Romaro. He wa very friendly and drove safely. Upon reaching the hotel, once again the desk worker was very pleasant and efficient. Breakfast wa very good with many choices. I would definitely use this hotel again.

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