Holiday Inn Express & Suites Charlotte NE - University Area by IHG

Reviews

• DP

  Daniel Park

  5 days ago
  3.0
  It was good Clean The room The breakfast was ok Service was good
• JT

  Janet T

  May 10, 2026
  3.0
  Overpriced. There's nothing here to warrant almost 200 bucks a night for a basic room. A woman checking in just ahead of us said she got the same room for 15 less. The AC had to be fixed in our room and the pool isn't really heated as promised. We'll go back to Priceline for better deals at better hotels.
• RW

  Roger White

  Mar 29, 2026
  2.0
  I often stay at Holiday inns for value and family friendly amenities. The lobby is a typical modern Holiday Inn with tables, seating and TVs with the dedicated breakfast area. In the room was a nice size TV. When I picked up the remote the front piece fell off and wouldn’t reattach. It made changing the stations annoying. The air conditioner had a filter that wouldn’t go all the way back into place. The filter frame was cracked. The main reason for the low review is the cleanliness of the bedding. We always check beds for cleanliness first thing. The first search we found a sheet that had dirt and scuff marks still in the sheets. I went to the desk to get another set and also asked for more pillows. (They are very soft and offer almost no support.). The desk employee came back with a new set of sheets and said they had no more pillows. I take the sheets back and when opening these I found a large stain from some type of liquid. I once again went to get more sheets and third time was better. Breakfast was the usual mix of eggs, biscuits, sausage and gravy with bagels, toast, cereal, and refrigerated items like milk, Greek yogurt and hard boiled eggs. The pancake machine was not in service for my breakfast, but there is one available when it’s available. Nearby there are dozens of restaurants and shops. We had no problem finding food for dinner upon arriving.
• DC

  divine cleaning

  Mar 25, 2026
  1.0
  I am a IHG rewards member and today I went to check into my room but before I could even check in I had to use the bathroom . We have been driving for hours . A older black woman with short hair was very rude , followed me into the bathroom and asked me to leave and said she would call the police on me , before even asking or verifying I had a confirmation . I immediately called support and cancelled my reservation at this hotel . I have been to this hotel many times while in town on business . Never been treated like this before 😡
• KP

  Karen Pandey

  Mar 19, 2026
  1.0
  Learned it not a very safe area. Multiple cars in the parking lot were broken into the night we were there. It seems to be not a safe area. The gas station nearby had a security guard in it. Staff was helpful at the front desk, hotel room was ok as far as cleanliness. Poor sound barrier: You can hear people opening and closing their doors from the hallway which woke me up.

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