SureStay by Best Western Miles City

Reviews

• JD

  Jimmie Doss

  Jun 20, 2026
  4.0
  I needed a comfortable room for the night and that's exactly what I got.
• KR

  Kathy Riggs

  May 25, 2026
  4.0
  Great beds
• JS

  Jessica Suarez

  Mar 30, 2026
  1.0
  our stay here was nothing less than horrible. we only came back because our previous stay was clean, welcoming, the staff was pleasant and the manager Brenna I believe was her name was so accomadating. She worked many many hours during our stay as we saw her at the desk, office, cleaning rooms, cleaning carpets and even doing some fixing of things. I didnt see anything of the sort during our stay. The maintenance employee was all over the place but didnt fix any requested issues during the stay. The housekeepers walked around and smoked more than cleaning rooms and I dont know if they even have a manager that pays attention anymore. They need the old one to return and this place might stand a chance!!!! Dirty bedding and towels, bugs in window sills and trash all over the sidewalks and overflowing the cans, half fixed sink vanity and towel hangers. Just simply gross, carpets smelled of urine and look like they were just dumped on with who knows what. We will not be spending our money here on a return trip as previously planned and our company will be seeking a different hotel!
• UW

  undefined wilson

  Mar 16, 2026
  1.0
  Filthy and run down. My family was stuck at this motel during a busy tournament weekend. I asked for another room since this one was so dirty. They sent the housekeeper back while we were in the room. Lol. Didn't help much. I gave up and bought some wipes which turn up brown when I wiped down surfaces.
• NM

  Neal Murray

  Feb 12, 2026
  3.0
  Frontdesk staff were friendly and accommodating. The room was clean and welcoming but old and in need of some TLC.