Best Western Plus GranTree Inn

Reviews

• AS

  Anakin Swiger

  1 day ago
  5.0
  Front desk is very knowledgeable about the town, gave great dinner recommendations
• KD

  Katie Disney

  Aug 25, 2026
  3.0
  Hallways are very old. We got a pet friendly room, we have a very clean dog and the room didn't smell at all. The rooms were about a 3 star. The people at the front desk didn't even know that their pool was closed for maintenance. We were really looking forward to the pool. The hot tub was nice and really hot but looks very dirty.
• VC

  Vincenzo Carbone

  Aug 23, 2026
  2.0
  Okay, that looks bad and you're not gonna walk on my way to the pool.And i'm never gonna go there , ever stick with another best western
• NC

  Nicole Cardinali

  Jul 28, 2026
  1.0
  Decided to stay here because of their great reviews and mainly for the 24/7 shuttle they said they offered. To be fair the room was comfortable and nice, but it was right next to the pool and made it impossible to rest in the evening as it was very busy with people diving and being loud. The airport shuttle was also not offered, which was the main annoying thing as I had an early flight and really don't like having to take a Uber / cab at 4am. I asked for a refund for my trips and they were not able to offer that, only said they would give me points or a 'free meal' of unspecified value. Good for families, would stay away if you are a solo traveller. Wish I'd stay at the Comfort Inn across the road, would have save $250 dollars and most likely have a much more peaceful time.
• TT

  The Den of Tools

  Jul 24, 2026
  2.0
  The room felt like it was designed by the same people who designed hostile architecture. Everything about the room was uncomfortable. The bed was too big for the space it was in, and you had to turn sideways and shimmy along the wall to get into the bed. Once there, it felt like a 15-year-old Budget spring mattress and was hard as a rock. It was quite simply the most uncomfortable mattress I've ever slept on in my life. There were four pillows on the bed, but each of the pillows was half-size. The couch was overly firm, and the back was hard as a rock. The table had two different-style chairs, neither of which was pleasant to sit in. There is one elevator for the entire hotel and if you were in the wrong section, you have to walk the entire length twice to get to your room. The road to the back of the hotel claims to be two directions, but is clearly a single lane road with a blind corner. Oh, and neither of the two remotes that were in the room worked entirely for the two televisions. One would turn the TV on and off and control the volume, but you had to use the second remote to change channels and vice versa with the other TV that was in the bedroom area. The staff were friendly. The location is convenient and the restaurant was more than decent, but I would never stay here again even if you paid me.

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