SureStay Plus by Best Western Billings

Reviews

• FR

  frank russell

  May 5, 2026
  5.0
  Very clean room, good pool & hot tub too. Clean lobby & dining room as well!
• DH

  Desiree Henry

  Apr 26, 2026
  3.0
  The staff from the moment I walked in was super amazing! All the staff members we spoke with were friendly, and helpful. Mind you this hotel is under renovation. Onto the room, our first room was clean but come time for a shower I found that the shower was very bipolar one moment perfect temp then a moment later freezing cold to extremely hot. So we had to move rooms. Second room was clean. But sadly the shower was our second issue. The tub wouldn't drain so we had to have maintenance come up to our room at 8pm to fix the issue. Outside of that it was quite.
• SM

  Sarah McCartney

  Apr 24, 2026
  3.0
  Very friendly and helpful staff. First room was dirty. Sink, toilet, tables - all not cleaned. Second room, the toilet seat was visibly very dirty but we didn’t bother complaining again.
• RL

  Royce Lovato

  Mar 30, 2026
  5.0
  The sweat r really nice
• MS

  Michael Smith

  Mar 28, 2026
  1.0
  Parking lot and hotel under construction!!! Don’t stay here!!! Would have been nice to be informed before arriving! All I could taste was dust and my allergies were horrible. Breakfast was pretty bad even for what I expected it to be…staff were fine. Overall experience I’d rate it as “I need a refund”!!

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