Candlewood Suites Joplin by IHG

Reviews

• GG

  Gage Garcia

  Oct 7, 2026
  1.0
  I brought a team of athletes up there and they double booked us, then charged us for the extra rooms that we needed to get because of it. I spent an hour at the desk trying to figure things out when we were already on a time crunch. The beds had stains on them as well. The manager was discourteous and didn’t help the situation even though it was the hotel who double booked us. It has been out teams worst hotel experience so far as a coach. As a follow up, to the response provided by the manager, (which may have changed by now) the hotels mistakes caused us to “request extra rooms”. Unfortunately even now, they are trying to save face on the comments. A true testament to the unprofessional behavior. I’ve added some pictures of the bedding situation at the hotel.
• JJ

  Justin

  Sep 28, 2026
  5.0
  Staff is really friendly and helpful. Room is really nice and clean. Stayed in a queen suite for about 4 days. Has silverware, Tupperware, pans, water pitcher, glasses in cabinets. Bed is comfortable and so are the pillows. No breakfast but they have a small like market in the lobby. Ah yes, make sure you bring block charger for your phone or other devices. They do not have USB plug-ins in the rooms. The Internet is pretty fast too. They do have a Ethernet connection with cable inside room. Carpets are a little old and could be changed. Snags and wore spots. And could use some new paint on the walls. The location kind of sucks which is not really on Candlewood. The surrounding hotels and properties have blocked off any other exit than one way in and out and you have to drive through a gas station to get to the traffic light. Overall I am pretty happy with my stay. Thank you.
• CG

  Carrie Graves

  Sep 26, 2026
  5.0
  Spacious room! Friendly staff!
• KC

  Katie Churchill

  Sep 10, 2026
  5.0
  Clean room. Friendly staff. Condition of hotel was 10/10. The store in the lobby had a wonderful selection. We appreciate a clean, pet friendly option to stay at. We travel to Missouri yearly with our dogs, and will definitely be booking here again.
• AG

  Allicia GIBBS

  Aug 23, 2026
  3.0
  The overall rating started when the key cards would not work on our room. We went to front desk and got another set that also did not work. The poor front desk lady tried i feel it was faulty locks. She had to come and use a master key to let us in and another gentleman down the hallway had the same issue. Then right when she let us in and turned on the light it flickered because a bulb was going out. At that time she said she was almost sold out so couldn't move us to another room. Then my husband and I sat on the edge of the bed and it tipped up off the floor. The bed frame is not attached to headboard its just free standing! The bathroom light was also flickering. Turn on the bathroom light and there was a very decent amount of tiny ants in the sink and all around the sink. Crawling all over the floor. Sounds like a leak behind the sink vanity. For over 100 a night I would have thought it would offer a breakfast option but did not! Now the good! The bed was comfortable (small not a true queen more like a full) but 2 different choices of pillows firm and soft and because it was an extended stay there was enough towels and wash cloths. Also, the air conditioner worked amazing after the night before the motel did not have a very good ac. The rooms were very quiet with very little out side noise. Overall won't stay here again.