Holiday Inn Express & Suites Independence-Kansas City by IHG

Reviews

• BB

  Becky

  1 day ago
  1.0
  The location was great as I was in town for a wedding. I called ahead because I new I had to bring my pet. The lady I spoke with on the phone was wonderful as was the person who checked me in. I paid 177 dollars per night which was the price without my pet. That additional fee is not why my rating is low. I understand with the FIFA games being in KC prices were higher and also the economy is higher in general. One week after I reserved my room though your prices went down by a lot. My room was nice at first but I started noticing bugs on the morning after I arrived. Ants, roly polys, other weird crawling things all over the place and what I thought might have been a roach at one point. I promptly killed that though. All of these things are the reason for my rating. Along with the fact for the last 2 nights of my stay children were screaming while running up and down the hallways into the very early hours of the morning. It was quite loud and im quite sure im not the only person who heard it. I know there are many noises in hotels but I've stayed in hotels before and I would have expected all of this from a much cheaper side of the road motel, not from a holiday inn express. Especially for the price that was paid.
• JS

  Jessica Smith

  Jul 16, 2026
  1.0
  Walked into the room to find multiple bugs in the room. There was no additional rooms so we were stranded at night without a room. Do yourself a favor and find another hotel!
• NC

  Nathan Cook

  Jul 11, 2026
  4.0
  No complaints about cleanliness. Elevator is slow but can't change that. Breakfast is what you'd expect. Would stay again. Right next door to a good Mexican food place. Lots of art and unexpected club music😂. Food is solid.
• KF

  Kelsi Foust

  Jul 5, 2026
  4.0
  Room was very clean and comfortable for us and our dog. Grateful for the welcoming staff! My favorite Holiday Inn so far.
• KM

  Kate Marchak

  Jun 24, 2026
  5.0
  We were traveling and stopped at the Hilton close by and had a horrible experience on the way over. When we booked a hotel on the way back, we decide to give Holiday Inn a try and we were not disappointed! The staff was so kind and were quick to help out. The rooms were clean and comfortable and it has the best air conditioning. Breakfast was not only free but delicious! Shoutout to our breakfast attendant Cheryl. She’s so sweet and we had the best conversation. We are making this trip again next year and we will be back!