Since 2004, Broadway Plaza has provided an exceptional guest experience, with a focus on luxury and personalized care. Offering a variety of apartment styles - both furnished and unfurnished - our guests can choose the perfect level of comfort and elegance to suit their needs. With direct access to the skyway, we are just steps away from Mayo Clinic, shopping, dining, and all the vibrant attractions of downtown Rochester. At Broadway Plaza, you’ll experience a better hotel alternative, where comfort meets convenience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.