avid hotel Traverse City by IHG

Reviews

• MM

  murraygross

  Aug 18, 2026
  4.0
  This newer hotel is, in many ways, excellent. The rooms, while small, are well appointed, the beds are comfortable, and the breakfast is fine. There's definitely some road noise (soundproofing could be better), and the showers are poorly designed (there's no way to turn it on without getting hit by cold water). Unfortunately, because it's located close to a busy intersection, it's almost impossible to leave and make a left turn (toward the city), requiring you to turn right and then double back.
• MA

  margaret aune

  Aug 17, 2026
  3.0
  Was in Traverse City for a funeral. Blocked of 20+ rooms for all the family to attend. While they gave a discount for each room, it was unbelievably overpriced. Pool water was so cold the young children couldn’t stay in for more than 10 minutes before their lips were blue. Breakfast was edible but not worth the money we paid. Garbage cans were always full, and while it looked like a newer hotel, there was pink mold in my shower stall. Staff desk people were very kind and helpful.
• AS

  Autumn Schulz

  Aug 15, 2026
  2.0
  Do not stay here!! While location is convenient, please avoid this hotel. Besides the fact that the rooms are TINY, they do not empty trash or housekeep while staying (stayed 4 days), the only microwave is in the lobby, tvs cannot stream & cable sucks plus the pool area is tiny, I had to have my room key reactivated EVERY DAY, most importantly they DOUBLE charged me!! I have since read other reviews (2 others within a week of my stay) of similar issues so I now believe they do it on purpose. I booked through Expedia and prepaid for my stay. When checking in, the guy simply said “insert your card”, I assumed for possible damages. Nope. As soon as I tapped I see that he is charging me for my whole stay!! When I object, his reply was “well we charged you less than Expedia did”. So he clearly saw I had already paid. Of course, since I was tired from my 8hr drive and didn’t pay attention before I tapped, I was charged again. He said he couldn’t do anything about it! Next morning I speak to the manager, Caroline(a). She was so sorry, cancelled the transaction and says it’ll fall off before I checkout. Day of check out I speak with her again, she claimed my card info was no longer on my reservation so I shouldn’t be charged. No, she couldn’t provide any proof of that or any kind of invoice since I booked through Expedia. The charge fell off the next day, great, right? What a shock to see on the 2nd day, post checkout, the charge is not only there, it posted! Charged on the DAY I checked out! I am now going through the process of attempting to have it disputed from my credit card. Such bullshit! The guy who checked me in, knew I had paid. He admitted he could see the last 4 of the card I had used and the amount I’d paid. They’re out there scamming and any hotel that does that, is not a hotel I would ever recommend! The blonde man who checked me in was there every day I was. Sometimes he was at the counter, others he was getting trash and doing housekeeping. It’s obviously ran with minimal employees, I would even suggest a family run place. Typically I’d love to support a small family run business but this place is scamming like a big corporation. Steer clear!
• KL

  Kevin Lee

  Aug 10, 2026
  4.0
  ​Finding reasonable lodging in TC during peak summer is tough, so paying $200–$300 a night here seems reasonable - although we used our free nights via IHG card. The hotel still feels relatively new and the location is decent. It’s not downtown, but it’s close to the water, bike trail, ice cream shop, coffee, etc. The staff was courteous whenever we spoke with them, and the hotel has the basic amenities you need, even if everything feels noticeably.. downsized. ​Unfortunately, our four-night stay was pretty rough on the service side. The complimentary breakfast was a daily hassle - every morning something was missing, whether it was utensils, yogurt, bagels, or a working coffee machine. Maintenance was also a letdown; our bathroom sink drain stuck shut, and while staff came up both times we called, they couldn't fix it. The biggest issue was housekeeping. They skipped our room for the first three days, and we had to ask repeatedly just to get fresh towels and the trash emptied. By the time it was finally addressed, I felt uncomfortable even having to ask. The standard rooms are tiny, storage is cramped, and you can easily hear noise through the thin walls and floors. ​Verdict: We won't be returning, but I wouldn't completely rule it out for others. The property is probably fine for a quick business trip or during a quieter season, but I can't recommend it for a relaxing family vacation when it's operating at peak capacity.
• EH

  Edward Harrison

  Aug 8, 2026
  3.0
  Check-in was swift and the attendant was very pleasan and it smelled great upon walking in. The elevator seemed well maintained, clean and smooth. When I arrived at my floor the smell was unpleasant and the carpet was soiled in many places down the hallway. My room was clean, and gave a minimalist style. The bed was slightly firm but still comfortable. There was no microwave, no drawers, or cabinets, but there were hangers and places to hang them. There was a small mini fridge and a large screen TV. The TV was not a smart tv that connects to streaming services though. The bathroom had a walk-in shower and a floating sink. The rooms were cleaned daily. ISSUES: Breakfast was hardly on time and staff could not keep up with the demand so breakfast items were constantly out. Coffee machines had constant messages requiring cleaning which also caused more waiting. Cup lids were out my entire stay. For the first 4 days I had go back downstairs to get a new key because it stopped working. This was not an issue for my entire group. Overall, the hotel is not a bad option, but the small things made the experience slightly unpleasant.

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