Holiday Inn Express & Suites Detroit North - Roseville by IHG

Reviews

• CW

  Chad Williams

  May 6, 2026
  4.0
  We loved our stay here in Detroit. Thanks
• AJ

  ashely j

  Apr 26, 2026
  5.0
  Mahmoda went above and beyond when I was checking in.
• BA

  Becky Adams

  Apr 22, 2026
  1.0
  Creepy vibe. The owner/operator husband and wife are fake nice, sinister, and Creepy. Please be aware if you get rooms 101,201,301,401 you are under servaillence by at least 6 different cameras through the large window. Not sure about the other rooms. Sadly, I realized that the last day of my stay. I will never stay there again, or any other Hilton (IHG) properties, and cancelled my membership. (it was a joke anyway)
• SB

  Shane Burton

  Apr 17, 2026
  5.0
  Super convenient location and the staff was friendly and accommodating. Elizabeth especially helped me out when the room I reserved was not available. And at no point did I feel stressed because of how helpful she was.
• JC

  J Campbell

  Mar 27, 2026
  1.0
  I would highly recommend avoiding this hotel. Policy and greed outweighs customer contact. I am a somewhat heavy traveler and been an IHG member for literally decades with little to no problem. Made an online reservation (in fairness with full payment) for my wife traveling through. She encountered somewhat of an emergency situation and had to change plans rapidly. After resolving the situation with her, I called the hotel directly 55 min after the reservation to apologize and request the need to cancel. I was told to speak with management to obtain a refund of the charge. I left a message with a manager and after 2 days of no call I called again. Today I managed to connect with Abdul - who in a matter of fact manner indicated they would not be flexible in the conversation. Policy is policy. I could understand if this was booked weeks in advance and I missed the window, but that was not the case. Glad you got the $116 IHG it's the last dollar you'll get from me or anyone in our family. This is a perfect example of the opposite of customer relations. Update: 3/30 to be clear the response from the property was just words. Apology for not returning the call - sure thing, I get it we all get busy, no problem. Thoughtful consideration for this situation? Not any more thoughtful in the response as it was when I spoke to Abdul directly. Just words. As I stated, my recommendation is to avoid this place. My money will not contribute to this level of greed and mismanagement again.