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Best Western Detroit Livonia

3.8
(1,207 reviews)

Business Details

16999 S LAUREL PARK DR, Livonia, MI
48154, United States
(734) 464-0050
http://bestwestern.com

About

HotelBest Western
Located in Livonia,MI, the Best Western Detroit Livonia is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Detroit Livonia
16999 S LAUREL PARK DR, Livonia, MI
48154, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

3.8
1,207 reviews
5 stars
516
4 stars
314
3 stars
138
2 stars
84
1 star
155
  • JG
    Jacki Gonterman
    5 days ago
    4.0
    It was a great stay. Everything as expected. Didn't have clickers fir tv the desk person brought 2 and showed is how to use them. Greatly appreciated. Breakfast was good.
  • LP
    Leslie Pack
    Aug 24, 2026
    1.0
    I’m not impressed at all. Customer service is just average, food is unsatisfactory. Don’t waste your time.
  • DS
    debra smith
    Aug 21, 2026
    5.0
    The staff was very friendly and courteous. My Uncle left his phone sitting on the table in the hallway. We were close to the funeral home (which was 30 minutes away) so the desk receptionist went and got it and put it up till we got back. I forgot her name or I would give her a shout out. Food was pretty decent. We will definitely stay here again.
  • AT
    Allen Trost
    Aug 14, 2026
    5.0
    Tv cut in and out watching all channels. Housekeeping missed us for 4 days. Huge room great location. Great price. Nice breakfast
  • TD
    Tara Deris
    Aug 2, 2026
    1.0
    I contacted the hotel prior to my arrival and informed them that I would be checking in at approximately 11:00 p.m. They confirmed my request, so I expected someone to be available at reception. However, when I arrived, there was no one at the front desk. I called multiple times, and each time I was told that someone would arrive within 15 minutes. Unfortunately, after waiting for over one and a half hours, no one ever showed up. This level of customer service is completely unacceptable. I was traveling with my child, which made the situation even more stressful. Had I been alone, I might have been able to wait longer, but with my child, I had no choice but to leave and find alternative accommodation. Thankfully, Booking.com assisted me promptly with my refund request. However, I was forced to book another hotel at the last minute, which cost me an additional $100 because of the hotel’s failure to provide the service they had confirmed. This experience caused unnecessary stress, inconvenience, and extra expense. I am extremely disappointed by the lack of communication, professionalism, and reliability. Promising that someone will arrive in “15 minutes” repeatedly, only for no one to appear after more than 90 minutes, is simply unacceptable.

Frequently Asked Questions About Best Western Detroit Livonia

Does Best Western Detroit Livonia offer free breakfast to guests?

Yes, the hotel provides free breakfast to all guests.

Is there a fitness center available at Best Western Detroit Livonia?

Yes, the hotel has a fitness center available for guest use.

Brand Certified Facts from Best Western Detroit Livonia

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