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Quality Inn Jackson

2.0
(242 reviews)

Business Details

2001 Shirley Drive, Jackson, MI
49202, United States
(517) 800-3759

About

Hotel

Location

Quality Inn Jackson
2001 Shirley Drive, Jackson, MI
49202, United States

Reviews

2.0
242 reviews
5 stars
36
4 stars
11
3 stars
16
2 stars
27
1 star
152
  • MM
    Maor Minch
    Aug 3, 2026
    2.0
    Stay away from hotel yes the person was nice but food is none a banana and stale cereal.
  • MV
    Michael Veltri
    Jul 23, 2026
    1.0
    If you ever wanted to pay money to feel less comfortable than just sleeping in your car, this is the place for you. Rooms aren't cleaned between guests (or likely ever), are furnished with yellowed towels and sheets, and every item in the room has a 50% chance of working. I'm honestly surprised that the toilet flushed. No way this place would pass any type of inspection, I don't know how it's still open. Avoid at all costs.
  • ES
    Erika Smith
    Jul 10, 2026
    1.0
    The air in our room was not even cold There was not adequate amount of towels And it was disgusting on the inside Screws that are tiny below a TV Not kept up well Do not recommend staying here
  • FR
    Frank Reid
    Jul 8, 2026
    1.0
    AC didn't work. Room smelled like pee. Wall was falling down in bathroom... They had a mattress tied to an emergency exit with a drop cord. Place needs to be closed down.
  • AV
    Amy Vail
    Jun 25, 2026
    1.0
    This place was absolutely disgusting. I noted to my husband that if I didn't come home with bedbugs it would be a miracle. The room was fifthly, the towels looked like they had been sitting there for years with stains on all the folds, there was what appears to be a toenail on the floor by the fridge. Most everything in the room was broken or in disrepair (AC unit was broke, curtains were shredded, bar in the tub was broken, mold on the ceiling) There were no cups, ice bucket, shampoo/conditioner, breakfast food, etc. When I went to see what they had for breakfast at 7:30 a.m. my keys did not work and there was no one at the front desk. The phone to call someone did not work. I wondered around the hotel for 20 minutes to try and find someone to help me. When someone finally wandered in, they did not apologize in any way.

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